Director, ISV Partnerships at Braze

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technology Partnerships, Ecosystem Leadership, SaaS, MarTech, Data Platforms, Commercial Experience, Technical Experience, ISV Programs, Systems Thinking, Executive Presence, Relationship Management, Cross-Functional Alignment, Innovation, Market Trends, Integration Management, Customer Engagement

Industry

Software Development

Description

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. What You'll Do Define and execute ISV strategy in alignment with broader business goals at Braze, creating a clear and measurable plan for partner selection, growth, and success Establish Braze as a leader in the technology ecosystem through presence at industry events and active engagement with existing and prospective technology partners Drive commercial impact by aligning with the Commercial Partnerships team to support the ability for ISV partnerships to influence and source measurable revenue Strengthen cross-functional alignment with Product, Engineering, and CX to ensure ISV integrations enhance customer value, accelerate product adoption and support retention Lead and develop the ISV Partnerships team (currently three Partner Technical Managers), providing structure, mentorship, and accountability Oversee program scalability, introducing and managing tools and processes such as an Integration Platform as a Service (iPaaS), optimized partner listings and documentation Maintain and report on KPIs including number of new partners, time-to-integration and integration utilization/efficacy Foster innovation by staying ahead of MarTech trends and identifying opportunities to build integrations with technologies that strengthen the Braze market position Support the creation of joint marketing narratives and tri-party initiatives that highlight the Braze technology partner ecosystem and showcase customer outcomes driven by integrations Who You Are 7+ years of experience in technology partnerships or ecosystem leadership, ideally within a SaaS, MarTech, or data platform environment You bring a balance of commercial (or go-to-market) and technical experience, such as a degree in Computer Science or Engineering, or career experience in a technical role Proven experience building and scaling ISV or Technology Partner programs with measurable commercial and strategic impact A systems thinker who can connect the dots between Product, Partner, and GTM teams to drive mutual value Strong executive presence and relationship gravitas, able to engage credibly with senior stakeholders at both emerging and established technology companies Comfortable operating in ambiguity and growth environments, with a track record of introducing structure and clarity without slowing innovation WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Responsibilities

Define and execute the ISV strategy in alignment with Braze's business goals, focusing on partner selection and growth. Lead the ISV Partnerships team, ensuring effective integration and collaboration across various departments to enhance customer value and drive revenue.