INFRASTRUCTURE MANAGEMENT

• Lead the transformation and modernization of IT infrastructure, including data centers, networks, servers, storage, and end-user computing.
• Develop and implement infrastructure strategies that ensure scalability, security, and performance to meet business needs.
• Oversee network and connectivity services to ensure uninterrupted operations across airport locations, headquarters, and cloud environments.
• Drive the adoption of automation and Infrastructure-as-Code (IaC) for greater efficiency and resilience.
• Ensure compliance with industry regulations, including FAA, TSA, and cybersecurity best practices.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B.A. /B.S.) in Business, Education, Computer Science, Psychology, or similar field
• 8 + years leading change management initiatives for complex technology programs/projects.
• Excellent communication and interpersonal skills, with the ability to influence and build trusted relationships at all levels of the organization.
• Proven track record of leading IT transformation initiatives, including cloud adoption and ITSM .
• Expertise in ITIL frameworks and cloud technologies (AWS, Azure, Google Cloud).
• Experience managing large-scale IT environments with a focus on high availability and disaster recovery.
• Excellent leadership, stakeholder management, and communication skills.

PREFERRED EDUCATION and/or EXPERIENCE

• Experience working in a digital environment as part of a team building and delivering applications.
• Strong business acumen.
• Previous airline experience.
• Takes initiative and is self-motivated to drive innovation and change.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or aviation governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the general team members. Excellent oral and written communication skills. Able to present to all levels of executive management and direct teams to complete service management tasks.

TRAVEL REQUIREMENTS

Travel up to 10% of the time, including overnight travel.

POSITON PURPOSE

The IT Director Infrastructure, Service Management, and Cloud Operations will lead the strategic and operational transformation of Republic Airways IT infrastructure. This role is responsible for modernizing and optimizing on-premise and cloud environments, ensuring reliable and secure IT services, and driving service excellence through ITIL-based service management. The IT Director will play a key role in enhancing operational efficiency, improving system resilience, and enabling digital innovation in alignment with the Republic Airways strategic goals.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Able to move about the work environment.
• Frequently required to stand, walk, sit, talk and hear.
• Able to focus with clear vision at 20 inches or less (computer screen) and identify and distinguish colors (color vision)

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job.

• Must be able to work onsite at least 3 days a week.
• Typically not exposed to extreme environmental conditions