Axion Ray’s mission is to improve the quality and safety of innovative, engineered products - airplanes, electric vehicles, medical devices, home appliances, consumer electronics - by creating the world’s best proactive management platform, powered by the latest advances in artificial intelligence. Axion leverages bleeding-edge tech & AI stack to solve real-world problems. With investment from top Enterprise SaaS VCs like Bessemer, and key strategic partners such as Boeing and Raytheon, we are uniquely positioned to solve the hardest problems in manufacturing today.

JOB OVERVIEW:

We’re seeking an experienced Director, Launch Engagements to lead the implementation and adoption of Axion’s platform for newly onboarded enterprise clients. This role combines customer success, operational excellence, and a strategic focus on driving client outcomes and long-term partnership growth. You will play a pivotal role in ensuring the successful delivery of our platform, demonstrating value, and identifying opportunities for broader adoption and deeper commercial engagement within client organizations.

ADDITIONAL RESPONSIBILITIES:

• Lead workshops to uncover client challenges and map solutions to business objectives.
• Facilitate the onboarding of client teams, ensuring they are equipped to maximize platform value.
• Partner with Sales and internal stakeholders to align on commercial strategies for growth.
• Monitor and address challenges in adoption, ensuring the platform delivers measurable impact.
• Prepare transition plans for scaling and broader enterprise adoption.
• Develop and maintain relationships with key client stakeholders to foster long-term partnerships.