Director Learning & Development at Fairmont Chateau Lake Louise Alberta

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning Development, Leadership Development, Training Programs, Stakeholder Engagement, Hospitality Operations, Continuous Learning, Capability Building, Change Enablement, Team Leadership, Budget Management, Performance Culture, Multi-Brand Management, Coaching, Collaboration, Service Excellence, Talent Development

Industry

Hospitality

Description

Company Description We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle experiences , whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups . Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world. Job Description Accor Academy & Learning Governance Act as the regional custodian of the Accor Academy, ensuring consistent deployment of learning standards across South Asia. Oversee delivery of corporate, brand, and functional training programs across hotels. Ensure learning needs are identified, prioritized, and delivered in line with business requirements. Govern learning content, certifications, learning pathways, and assessment processes. Track training delivery, participation, feedback, and learning effectiveness through robust MIS and reporting. Learning & Development Strategy Define and execute the regional L&D strategy aligned with business goals and growth plans. Translate global learning frameworks into regionally relevant and impactful solutions. Develop annual learning plans, budgets, and success metrics. Drive a strong culture of continuous learning and capability building. Leadership & Capability Development Design and deliver leadership development programs for Supervisors, Managers, and Senior Leaders. Build leadership pipelines and readiness for critical roles. Strengthen functional capabilities across hotel operations and support functions. Embed people leadership, service excellence, and performance culture across the region. Pre-opening & Transformation Support Lead L&D strategy and execution for hotel pre-openings, re-brandings, and major change initiatives. Approve and govern pre-opening training plans and budgets. Partner with hotel leadership teams to ensure timely training rollouts and operational readiness. Support transformation initiatives through structured learning and change enablement. Regional Team Leadership Lead, coach, and develop regional L&D teams across South Asia. Build strong internal trainer capability and succession within the learning function. Encourage collaboration, knowledge sharing, and best practices across markets. Role-model organizational values and foster a strong learning culture. Stakeholder & Owner Engagement Partner with General Managers to align learning initiatives with business priorities. Act as a trusted advisor on people capability, workforce readiness, and talent development. Present learning plans, progress, and impact at regional and leadership forums. Qualifications Bachelor’s Degree in Hotel Management Postgraduate qualification in Human Resources, Learning & Development, or Management preferred 15+ years of progressive experience in hospitality Learning & Development 7–10 years in a senior or regional L&D leadership role Proven experience with leadership development, academies, and hotel pre-openings Additional Information A strategic and hands-on L&D leader with deep understanding of hospitality operations Comfortable working in a multi-brand, multi-location, and multicultural environment Strong influencer with senior stakeholders and hotel leadership teams Passionate about learning innovation, leadership development, and people growth Job-Category: Talent & Culture Job Type: Permanent

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Responsibilities

The Director of Learning & Development will oversee the deployment of learning standards and training programs across South Asia, ensuring alignment with business goals. They will also lead the development of leadership programs and support hotel pre-openings and transformation initiatives.