Director, Marketing Services Delivery at Visa

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

278800.0

Posted On

02 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing, Project Management, Client Experience, Process Improvement, Cross-Functional Collaboration, Team Leadership, Strategic Planning, Financial Services, Payments Knowledge, Relationship Building, Organizational Change, Creative Thinking, Communication Skills, Microsoft Office, Campaign Development, Market Insights

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Collaborate with team leader to understand business strategy and translate into recommendations designed to scale working model across the Marketing Services business Collaborate with Marketing Services Business Development and cross-functional business partners to identify and implement working model optimizations Champion process improvements designed to streamline working model accelerate Marketing Services Delivery speed to market while executing seamlessly Evaluate current Marketing Services Delivery work being outsourced and present recommendations for migrating in house thereby reducing third-party costs and reliance on external suppliers Lead cross functional team of stakeholders with responsibility to improve the client experience and reduce Marketing Services cost to deliver Build and nurture team expertise across Marketing Services pillars eg research and insights marketing strategy campaign development campaign delivery and optimization and campaign measurement Improve speed to market and ensure work product is consistent delivered efficiently and executed flawlessly Provide marketing thought leadership and expert project management skills to develop and implement marketing programs on behalf of clients eg research and insights marketing strategy campaign development campaign delivery and optimization and campaign measurement Establish a collaborative feedback loop with Marketing Services Business Development and other key delivery stakeholders champion continuous improvement of new operating model Serve as Marketing Services Delivery escalation point of contact and own resolution of delivery issues for stakeholders Prioritize and monitor the work of Delivery Leads responsible for implementing marketing programs ensuring they meet client needs and execute within budget and on time Nurture grow and deepen client relationships and establish US Client Marketing as preferred marketing partner of choice among our clients Lead or participate in Marketing Services Delivery business updates and reviews This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD Significant experience in marketing in financial services or payments space including financial services fintechs processors or merchants Successful in operating in a fast-paced highly matrixed organizations Authority in multiple marketing disciplines – eg brand direct research content social influencer sponsorship events product Deep payments knowledge and understanding of market dynamics in the areas of consumer small business commercial prepaid debit credit Accomplished at building trusted relationships with cross-functional team members key stakeholders business leaders and clients Ability to structure manage and coordinate complex projects across multiple internal and external stakeholders Demonstrated ability to collaborate and influence in a highly matrixed organization Organized with a natural inclination for both strategic and tactical deliverables Demonstrated experience leading through organizational change including working model design resource planning roadmap development and business case analysis Aptitude to think creatively identifying new and innovative ways of organizing resources and prioritizing work leading to tangible business results Work with limited direction usually within a complex and ambiguous environment to drive fact-based recommendations solutions and decisions Leadership experience working in agency and or consulting roles involving the development and delivery of comprehensive multi-channel marketing programs Strong executive presence excellent written and verbal communication skills experience engaging with Executive and C-level suite audiences Expert on all Microsoft products including Excel Word Outlook and PowerPoint Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,300.00 to 278,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Responsibilities

The Director of Marketing Services Delivery will collaborate with team leaders to translate business strategies into scalable recommendations and champion process improvements to enhance delivery speed. They will lead cross-functional teams to improve client experiences and reduce costs while nurturing expertise across various marketing service pillars.