JOB SUMMARY:

The Director, Mobile Solution Engineering & Operations is a key technology strategy, engineering, and leadership role responsible for all front-end applications leveraging mobile technologies at Universal Parks & Resorts. This individual leads a team of talented technologists & partners to design, develop, deploy, and support a wide range of mission critical front-end applications globally including our iOS and Android mobile applications, mobile food ordering, games, and future front-end experiences. This role leads a delivery service center focused on mobile, metaverse, gaming, quality assurance for front-end experience software; and serves as a leader & steward of Universal’s best-in-class Front-End experience software engineering.
The Director, Mobile Solution Engineering and Operations will serve as the key leader responsible for front-end software engineering using mobile, new consumer facing technologies; be a thought leader for modular design and release integrity; and contribute to the design of UPR’s future metaverse technology solution. This role will partner closely within Digital Technology, Corporate Technology/Infrastructure/Security, Digital Product/Innovation, PMO; business divisions; functional support partners like Finance, Sourcing, and HR.
This leadership position is focused on innovation, design and development of new digital experiences based on existing physical theme park experiences and launching new businesses in both physical and virtual spaces.

EDUCATION:

• Bachelor’s degree is required.
• Degree in engineering, technology, analytics, or related fields preferred.
• Advanced degree preferred.

EXPERIENCE:

10+ years in progressive technology & software engineering:

• 7+ years’ experience in digital, mobile custom software engineering; proven success engineering eCommerce/online shopping experiences in a tourism/entertainment industry.
• Experience in large scale global technology implementations; program planning and implementation.
• Demonstrated experience with modern native and/or hybrid mobile development (e.g.: iOS, Android, React/React Native, Flutter, Ionic, hybrid mobile, mobile web), REST based microservice APIs, DevOps & CI/CD.
• Experience in executive communication, relationship building and decision making; expert at stakeholder and partner management.
• Experience in enterprise CMS systems, Global Design Platforms, analytics, and WCAG 2.0 accessibility standards.
• Or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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