Director, NA Sales Finance FP&A at Freshworks

San Mateo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

280000.0

Posted On

21 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Planning & Analysis, Sales Finance, Forecasting, Financial Modeling, Data Analysis, Process Improvement, Metric Reporting, Stakeholder Management, NetSuite, Adaptive, ARR Forecasting, Commission Forecasting, Executive Reporting, Long Range Planning, Data Integrity, Go-to-Market Metrics

Industry

Software Development

Description

Company Description Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are seeking a Director of Sales FP&A to contribute meaningfully to planning, analysis, reporting, and strategy in support of our rapidly growing organization. The role will partner with key stakeholders across Sales, Professional Services, and Channels executives in the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high impact FP&A role with a company that offers opportunities for growth and development. Role and Responsibilities: Lead and drive the development of annual and rolling forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives. This includes owning the global sales long range plan, sales planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders Partner with key stakeholders across the organization, including within Finance and Sales Operations, Revenue Operations, and Sales Leadership, to provide narrative insights on current and expected future performance Forecasting of company commissions compensation expenses through partnering with Sales Operations and Commissions Operations. Identify gaps in existing planning and forecasting processes, develop solutions to address gaps, and seek greater integration and standardization across planning teams Be a subject matter expert on sales & customer data: build and scale models giving structure to data, assess historical trends, and design drivers to more accurately forecast customer metrics and support business decisions Drive the production of monthly, quarterly, and annual financial results and deliverables to the Executive team, the Board of Directors, and investors Implement and drive tools for financial forecasting of ARR and key GTM metrics Provide analytical, financial modeling, and decision making support for ad-hoc and special projects Qualifications 12+ years of experience in FP&A, ideally in a SaaS company 5+ years of experience in a Sales or GTM FP&A function highly preferred Strong knowledge of Finance and Accounting processes, data structures, and systems in a public company environment Direct experience using financial systems, ideally with NetSuite and Adaptive Excellent communication and presentation skills and attention to detail Strong drive for data integrity, building processes, and reaching solutions from scratch Growth mindset with demonstrated ability to learn quickly Additional Information We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions. If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together. The annual base salary range for this position is $216,000 - $280,000 Base Salary. This role is also eligible for variable compensation. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us. Compensation: USD216000 - USD280000 - yearly

Responsibilities

This role is responsible for leading and driving the development of annual and rolling forecasts, owning the global sales long-range plan, and partnering with executives across Sales, Professional Services, and Channels. Key duties include forecasting commission expenses, identifying process gaps, and driving the production of financial results for executive leadership and investors.