VENTURE OUTSIDE THE ORDINARY - TMX CAREERS

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we’re powering some of the nation’s most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

ROLE SUMMARY

The Director of Network and Data Center Services is a leadership role responsible for developing the vision, strategy, and architecture for TMX’s entire network and data center ecosystem. This role provides oversight for the resilient, 24x7x365 operation of all network services, data centers, and colocation facilities that form the backbone of TMX’s business operations. The Director is accountable for establishing and governing the policies and standards that ensure the network’s performance, security, and compliance with regulatory requirements across TMX. This position requires a leader with a strong strategic and operational mindset, responsible for managing key relationships with technology partners and vendors, and collaborating closely with senior leadership across Cybersecurity, Architecture, Infrastructure, and Business Applications to drive a unified network technology strategy and deliver sustained business value.

KEY RESPONSIBILITIES

Leadership & Planning:

• Develop and champion a unified, long-term global vision and strategic roadmap for TMX’s network and data center services, ensuring direct alignment with enterprise business objectives.
• Anticipate future business needs and technology trends, proactively guiding investment and architectural direction to position the network as a strategic enabler of business development and innovation.
• Own and manage the departmental budget, ensuring technology investments are cost-effective, transparent, and aligned with strategic priorities across all Global Technology Services.
• Act as a trusted advisor to senior business and IT leadership on all matters related to network technology, strategy, and performance, proactively identifying opportunities for technological advancement.

Architecture, Standards & Governance:

• Establish and govern a global framework of network and data centre policies, standards, and engineering principles to ensure consistency, security, and operational excellence across the enterprise.
• Lead the network and data centre architecture function, overseeing the design of a scalable and secure network fabric that encompasses data centers, client extranets, multi-cloud and intra-cloud connectivity, and corporate offices.
• Ensure the network and data centre architecture and operations comply with all relevant industry regulations and data governance policies across all operating jurisdictions.
• Represent Network and Data Center Services in governance forums, such as the Architecture & Technology Review Board, to ensure solution designs align with enterprise standards and strategy.

Service Delivery & Operational Excellence:

• Provide oversight for the 24x7x365 reliability, availability, and performance of all network services and data center facilities, ensuring uninterrupted execution of business transactions.
• Drive a culture of continuous improvement, championing the automation of routine tasks and the evolution of tools and procedures for network administration, monitoring, and troubleshooting.
• Oversee the high-level framework for incident, problem, and change management, ensuring mission-critical issues are resolved effectively and service disruption is minimized.
• Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure and validate the performance of the network and data center services.

Collaboration & Relationship Management:

• Govern the strategic relationships with key telecommunication providers, technology vendors, and service partners to optimize performance, value, and alignment with TMX’s strategic goals.
• Collaborate with the Chief Information Security Officer (CISO) to ensure security is deeply embedded in all network architectural designs, deployments, and operational practices.
• Partner with Business Application and Corporate Technology Services leadership to ensure the underlying network infrastructure robustly supports application performance, data integrity, and evolving business requirements.
• Partner with Market Operations and Client Relations teams to ensure network services and data center solutions are aligned with client needs, market requirements, and service delivery expectations.
• Engage effectively with IT leadership in each subsidiary to ensure alignment between global strategies and local requirements, facilitating the adoption of enterprise standards while respecting regional needs.

Team Leadership & Development:

• Lead and develop a world-class, globally-minded team of network professionals, fostering a collaborative and high-performing environment across diverse geographical locations and cultures.
• Provide strategic mentorship, guidance, and professional development opportunities to team members to build the capabilities required to execute on the long-term vision.
• Establish departmental goals and manage team resources to successfully achieve strategic corporate initiatives.