Director of Admissions & Community Outreach at Franciscan Ministries

Lindenhurst, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

95000.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Admissions Facilitation, Community Outreach, Occupancy Goal Maintenance, Pre-admission Assessments, Relationship Building, Referral Source Development, Census Growth, Marketing Plan Development, On-site Visits, 24/7 On-Call Availability, Market Awareness, Admission Paperwork Management, Medicare/Medicaid Compliance, Infection Control Adherence, Sales and Marketing

Industry

Hospitals and Health Care

Description

Overview Position Summary In this role you will be responsible for facilitating the inquiry and admission process of nursing home placement for patients/residents to this community from physicians, hospitals, and the general public, along with networking/promoting our services to the same. The Director of Admissions & Community Outreach will maintain budgeted occupancy goals and complies with department and community policies, procedures, and standards. This position will perform pre-admission assessments within a variety of health care and home-based settings to facilitate sound and rapid admissions decisions for the skilled nursing community. Essential Functions, Key Duties, & Responsibilities Build relationships with case managers, discharge planners, social workers, key clinicians, surgery schedules, practice managers, physicians, specialists, and key community influencers to grow census for skilled. Identify, develop, strengthen, and maintain referral sources to facilitate and drive qualified skilled referrals. Develop an in-depth understanding of the campus programs and services to accurately highlight clinical capabilities with referral sources. Manage all inquiries and work directly with Admissions team conducting pre-admission onsite assessments. Conduct on-site visits preferably on the same day of inquiry or within 24 hours thereafter. Communicate plan of care to hospital case manager at discharge. Actively participate in development of marketing plans and identification of new sources for patient referrals. Actively participate in special events for prospects, referral sources, families and overall community and market awareness. Serve on call for admissions 24/7 and respond as appropriate. Submit and participate in meetings and reports as needed to keep community leaders aware of admissions and changes in the market. Communicate bed availability and discuss placement with hospitals and public. Tour prospects, families, caregivers, and referral sources through community. Answer telephone inquiries from families and caregivers. Prepare admissions in accordance with established policy and procedures. Interview residents/caregivers and obtains required information and signatures. Attach pre-admission documentation to admission papers as appropriate. Maintain an accurate record of available beds. Collect, assemble, and check admission papers and forward documentation as needed. Obtain the resident’s assigned room number and record in all necessary admission papers. Explain the room rates, billing procedures, visitors/ guests’ privileges, restrictions, resident care procedures, etc., to the resident and/or guardian as appropriate. Maintain various registries as directed including register for admission and discharge of residents. Maintain resident/patient and community confidentiality. Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the community. Participate in staff meetings; keep abreast of communications via posted memos and policies and procedures. Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities. Adhere to Universal Precaution Infection Control, OSHA, Safety and Disaster policies and procedures. Keep work environment and patient areas neat and free of safety hazards. Understand financial position of the organization and adjust where appropriate. Perform other duties as assigned. Comply with all policies and procedures and any updates. Position Requirements Education: High School Diploma/GED required; Bachelor’s in Marketing or Business related field preferred Licenses/Certifications: N/A Experience: 3+ years of sales and marketing experience in healthcare required; Senior Housing industry experience preferred Skills & Abilities: Ability to demonstrate professionalism and provide an excellent first impression of the organization/community Travel: Moderate amount of local travel for marketing and special events #LivingJoyfully Min USD $85,000.00/Yr. Max USD $95,000.00/Yr.

Responsibilities

This role is responsible for facilitating the entire inquiry and admission process for patients/residents into the skilled nursing community, while actively networking and promoting services to physicians, hospitals, and the public to maintain budgeted occupancy goals. Key duties include building referral source relationships, conducting pre-admission assessments, managing admissions documentation, and ensuring compliance with community and regulatory standards.