Director of Admissions - Long Term Care & Skilled Rehab at Notre Dame Health Care Center, Inc.

Worcester, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Customer Service, Organizational Skills, Time Management, Insurance Authorization, Clinical Screening, Documentation, Relationship Building, Census Management, Regulatory Compliance, Microsoft Office, Electronic Medical Records, Referral Management, Data Analysis, Strategic Planning

Industry

Hospitals and Health Care

Description

Description Director of AdmissionsNotre Dame Health Care Long-term Care and Skilled RehabWorcester, MaFull-Time (40 hours) Salary- Exempt The Director of Admissions is responsible for managing and coordinating all aspects of the admissions process for Notre Dame Health Care Long-term Care and Skilled Rehab Facility. This position ensures timely, customer-focused service to prospective residents, families, referral sources, and internal clinical teams. The Director of Admissions oversees inquiries, clinical screenings, insurance verification, hospital relationships, and admission workflows to support census management and a seamless transition into the facility. Essential Job duties include: Manage all incoming referrals, inquiries, and admissions requests in a timely and professional manner. Conduct or coordinate clinical pre-admission screenings. Review medical records, clinical histories, and discharge needs to determine suitability for placement. Communicate with hospitals, case managers, and referral partners regarding resident status and bed availability. Coordinate admission decisions with nursing, therapy, finance, and administrative leadership. Ensure all necessary documentation, insurance authorizations, and consent forms are completed prior to admission. Serve as the primary point of contact for prospective residents and families throughout the admission process. Provide tours, facility information, and guidance to families and referral sources. Maintain professional, compassionate communication to support residents and families during transition. Build and maintain strong partnerships with hospitals, case management teams, social workers, and community agencies. Identify opportunities to increase referrals and improve facility visibility. Ensure compliance with federal and state regulations governing nursing facility admissions and resident rights. Maintain accurate records, logs, and documentation related to referrals and census. Support the facility’s census goals by managing leads and optimizing conversion from inquiry to admission. Track and analyze admission trends and provide regular reports to leadership. Participate in census development meetings and strategic planning. Requirements Bachelor’s degree in Nursing, Healthcare Administration, Human Services, or related field required Massachusetts LPN, RN, LSW preferred Minimum of 2–3 years of admissions/marketing experience in long-term care, skilled nursing, or healthcare setting. Strong understanding of Medicare, Medicaid, managed care, and commercial insurance authorization processes. Skills & Competencies: Excellent communication, interpersonal, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Strong organizational and time-management abilities. Proficiency in Microsoft Office and electronic medical record (PCC) systems. Ability to handle sensitive and confidential information appropriately.

Responsibilities

The Director of Admissions manages and coordinates the admissions process for the facility, ensuring timely service to prospective residents and families. This includes overseeing inquiries, clinical screenings, insurance verification, and maintaining relationships with hospitals and referral sources.