Director of Banquets at Pyramid Global Hospitality

Bassetlaw, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

70000.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Execution, Operations Management, Team Management, Staffing, Budget Management, Service Standards, Pre-Event Meetings, Coordination, Guest Service, Recruiting, Training, Supervision, Cost Controls, Inventory Management, Collaboration, Compliance

Industry

Hospitality

Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. What you will have an opportunity to do: Position Summary The Director of Banquets is responsible for the overall management and execution of all banquet functions, meetings, and special events. This role ensures exceptional service, seamless event execution, and strong coordination between departments to deliver memorable guest experiences. The Director of Banquets leads the banquet team, manages staffing and budgets, and ensures service standards align with the hotel's brand and operational goals. Key Responsibilities Event Execution & Operations Oversee all banquet operations including meetings, weddings, conferences, and special events. Ensure events are executed according to banquet event orders (BEOs), timelines, and service standards. Conduct pre-event meetings with banquet staff and coordinate with culinary, sales, and other departments. Monitor event setups, service flow, and breakdown to ensure quality and efficiency. Address guest requests or concerns promptly to ensure a positive experience. Leadership & Team Management Recruit, train, schedule, and supervise banquet staff including captains, servers, and support staff. Foster a positive and collaborative team environment focused on service excellence. Conduct regular coaching, performance evaluations, and ongoing training. Ensure appropriate staffing levels for all events. Financial & Administrative Oversight Manage banquet labor and operational budgets. Monitor payroll, scheduling, and cost controls to maximize profitability. Review BEOs and event details to ensure accuracy and readiness. Maintain inventory of banquet equipment, linens, and supplies. Collaboration & Communication Partner with Sales and Catering teams to ensure smooth event planning and execution. Work closely with Culinary leadership to coordinate menu service and timing. Communicate event updates or operational changes with all relevant departments. Quality & Compliance Ensure adherence to company policies, service standards, and safety regulations. Maintain cleanliness and organization in banquet spaces and storage areas. Ensure compliance with health, sanitation, and alcohol service regulations. What are we looking for? Qualifications 3–5+ years of banquet or event management experience in a hotel or hospitality environment. Strong leadership and team management skills. Excellent organizational and time management abilities. Strong communication and guest service skills. Ability to manage multiple events simultaneously. Knowledge of banquet service styles, event logistics, and food & beverage operations. Experience with banquet management or event software preferred. Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 30 pounds. Flexibility to work evenings, weekends, and holidays based on event schedules. Compensation: $60,000 - $70,000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

The Director of Banquets is responsible for the overall management and execution of all banquet functions, meetings, and special events, ensuring exceptional service and seamless execution. This role involves leading the banquet team, managing staffing and budgets, and ensuring service standards align with hotel goals.