Director of Client Strategy at Data Axle - Inboxable

, , United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Email Marketing, Omnichannel Marketing, Client Strategy, Data-Driven Marketing, Customer Engagement, Retention, Revenue Growth, Personalization, Customer Journeys, Segmentation, Analytics, Consultative Leadership, Strategic Roadmaps, Cross-functional Collaboration, Retail Marketing, Lifecycle Marketing

Industry

Software Development

Description

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients’ business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking a Director of Client Strategy. General Summary: This position is responsible for leading the development and execution of data-driven marketing strategies for retail clients, with a primary focus on email and omnichannel programs that drive customer engagement, retention, and revenue growth. The Director of Client Strategy serves as a trusted advisor and strategic partner to clients, translating business objectives into actionable marketing roadmaps, personalization strategies, and measurable outcomes. This role collaborates closely with Client Services, Creative, Analytics, and Sales teams to deliver integrated, performance-driven solutions. The Director provides consultative leadership, strategic insight, and thought leadership to strengthen client relationships, deliver measurable results, and identify opportunities for account growth. Essential Job Functions: * 1. Develop and lead comprehensive retail email and omnichannel marketing strategies aligned with client business and revenue goals 2. Conduct client discovery sessions, assessments, and requirements gathering to identify challenges, opportunities, and strategic priorities 3. Translate insights into strategic roadmaps, implementation plans, and measurable performance objectives 4. Serve as the primary strategic advisor and consultative partner to assigned clients, building trusted, long-term relationships 5. Design and evolve customer journeys that prioritize personalization, localization, and seamless experiences across channels 6. Create data-driven segmentation, targeting, and contact strategies to improve engagement, retention, and lifetime value 7. Develop creative briefs that align strategic direction with compelling creative execution and personalized content 8. Lead campaign analytics, testing, and “test and learn” initiatives to optimize performance and return on investment 9. Analyze complex datasets to generate actionable insights and inform continuous optimization 10. Stay informed on emerging trends, technologies, privacy considerations, and best practices in retail and omnichannel marketing 11. Introduce new tools, frameworks, and methodologies to enhance client performance and agency capabilities 12. Collaborate closely with Client Services, Creative, Analytics, and Production teams to ensure cohesive strategy and execution 13. Support business development efforts by contributing strategic insight to proposals, pitches, and growth opportunities 14. Represent the organization through thought leadership activities including case studies, presentations, and industry events * Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function. Qualifications Knowledge, Skill, and Abilities: 1. Strong knowledge of email marketing, lifecycle marketing, and omnichannel retail strategies 2. Expertise in customer segmentation, personalization, and data-driven marketing approaches 3. Ability to analyze complex datasets and translate findings into actionable recommendations 4. Strong strategic thinking and consultative problem-solving skills 5. Excellent written, verbal, and presentation communication skills 6. Ability to simplify complex concepts for both technical and non-technical audiences 7. Strong project management skills with the ability to manage multiple priorities and deadlines 8. Ability to collaborate effectively across cross-functional and remote teams 9. Proficiency with Microsoft Office and collaboration tools 10. Self-directed with strong accountability and responsiveness in a remote work environment Education, Experience, and Certification: * 1. Bachelor’s degree in Marketing, Communications, Business, or related field, or equivalent experience 2. 4+ years of enterprise-level professional experience required 3. 3–5 years of experience in direct marketing strategy, analytics, consulting, or client strategy roles within an agency, media, or client environment 4. 3+ years of experience in retail email marketing with demonstrated success developing strategy and optimization programs 5. Experience with omnichannel marketing strategies preferred 6. Willingness to travel for client engagements as needed *Minimum requirements needed to perform the job. Scope of Job: 1. Individual contributor with no direct reports 2. Works under general direction with strategic autonomy 3. Regular interaction with internal teams and external client stakeholders 4. Primarily remote work environment with occasional travel 5. Errors may impact client performance, satisfaction, and revenue outcomes 6. Regular access to confidential client and company information Where required, Data Axle will provide the compensation range for this role upon request. Please contact us [Please%20contact%20us] or email us at applicant@data-axle.com [applicant@data-axle.com] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in. Affirmative Action/EEO Statement: At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.

Responsibilities

This role leads the development and execution of data-driven marketing strategies for retail clients, focusing on email and omnichannel programs to boost customer engagement, retention, and revenue growth. The Director acts as a trusted advisor, translating client business objectives into actionable marketing roadmaps and measurable outcomes.