WHO WE ARE

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

BASE SALARY RANGE: $150,000 - $160,000 PER ANUM + BONUS/EQUITY

We are seeking a strategic and hands-on Director of Client Success to lead and scale our client success function. Reporting directly to the COO, this role will focus on aligning Bankjoy’s technology to power client growth, setting a clear framework to drive product adoption, and building long-term, trusted relationships with our clients.
The ideal candidate will have a track record of leading high-performing teams, designing scalable client success programs, and working cross-functionally to deliver exceptional client experiences.

Please refer the Job description for details