Director of Clinical Services/General Manager at Ramsay Health Care

Sunshine Coast Regional, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Governance, Operational Leadership, Strategic Leadership, Patient Safety, Quality Improvement, Workforce Planning, Financial Management, Stakeholder Engagement, Change Leadership, Team Mentoring, Accreditation, Demand Forecasting, Regulatory Compliance, Continuous Improvement, Private Healthcare, Clinical Excellence

Industry

Hospitals and Health Care

Description

The Opportunity This is a rare opportunity to lead one of Ramsay Health Care’s mental health services, alongside day surgery, endoscopy, and ophthalmology at Ramsay Clinic Caloundra. As Director of Clinical Services / General Manager, you’ll have full accountability for clinical, operational, and cultural performance - shaping the delivery of high-quality, patient-centred mental health care. You’ll lead a multidisciplinary team, partner closely with clinicians, and work with executive leaders to drive exceptional outcomes, while supporting ongoing growth and service development. This is an ideal role for a values-driven leader who is passionate about balancing clinical excellence, compassionate care, and operational performance in a purpose-led environment. What You’ll Do You will provide strategic and operational leadership for Ramsay Clinic Caloundra, ensuring the highest standards of patient safety, clinical quality, and workforce engagement. You’ll set direction, build capability, and foster a culture aligned to The Ramsay Way – People Caring for People. As a visible and trusted leader, you’ll champion continuous improvement, sustainable services, and exceptional patient experiences. Your responsibilities will include, but are not limited to: * Lead clinical governance, accreditation, and quality frameworks to ensure safe, high-quality mental health care. * Drive outstanding patient outcomes through oversight of inpatient and day programs. * Oversee operational performance, including bed management, patient flow, workforce planning, and demand forecasting. * Build, mentor, and inspire multidisciplinary teams across nursing, allied health, and support services. * Partner closely with Visiting Medical Officers to deliver collaborative, patient-centred care. * Manage financial performance, budgets, and resource allocation to deliver operational and strategic goals. * Champion workforce development, wellbeing, and engagement across the clinic. * Ensure compliance with all regulatory, legal, WHS, and organisational requirements. What You’ll Bring You are a compassionate healthcare leader with the ability to influence, inspire, and lead through complexity. You bring a strong understanding of the private healthcare environment and a deep commitment to patient safety, quality, and people development. About your expertise: * Senior leadership experience in private healthcare, ideally within mental health, day surgery, or complex clinical settings * Strong clinical governance expertise with a proven track record in driving quality and safety outcomes * Commercial and operational acumen, with the ability to balance patient care and performance outcomes * Proven ability to lead and develop high-performing, multidisciplinary teams * Excellent stakeholder engagement skills, with the credibility to partner with clinicians and executives * A genuine passion for continuous improvement, change leadership, and people development Essential Qualification * Current registration with the Nursing and Midwifery Board of Australia as a Registered Nurse About The Clinic Ramsay Clinic Caloundra is a dedicated mental health and day surgery facility that has recently been refurbished to support the delivery of compassionate, evidence-based care. The clinic provides a range of services for people experiencing anxiety, depression, addiction, and related conditions, alongside day surgery, endoscopy, and procedural care in a modern, patient-focused environment. It offers both inpatient and day programs, underpinned by a holistic, person-centred approach. Care is delivered by a multidisciplinary team of psychiatrists, nurses, therapists, and counsellors, working collaboratively to support recovery, wellbeing, and long-term outcomes. As part of Ramsay Health Care, the clinic is guided by a strong values-led culture and a commitment to delivering exceptional care to patients and the community. Benefits * An attractive remuneration package, supported by a comprehensive range of benefits that recognise your contribution and promote your wellbeing. * Opportunities for leadership and professional development, with clear pathways for career growth across Australia’s largest private healthcare provider. * Access to an exclusive rewards program offering premium discounts and privileges with leading national and global brands. * The chance to join a purpose-driven organisation at a pivotal time, where you can contribute to meaningful transformation and help shape the future of high-quality healthcare across the Ramsay network. About Ramsay Health Care Founded in Australia in 1964, Ramsay Health Care is the nation’s largest private hospital operator and a recognised global leader in healthcare delivery. Across Australia, Ramsay operates 76 hospitals and 12 surgical centres, caring for more than 1.1 million patients each year with the support of over 30,000 dedicated professionals. Guided by our ethos, “People Caring for People,” we are committed to delivering exceptional patient care, building meaningful relationships, and driving continuous improvement and sustainable growth. In addition to our hospital network, Ramsay operates a growing community pharmacy network of more than 35 locations. Through our culture, The Ramsay Way, we place our people at the centre of everything we do—fostering collaboration, empowering teams, and achieving outstanding outcomes for patients and communities. To Apply All applications should include your CV outlining your experience and skills in line with the above. Applications close Monday 13th April 2026. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com [http://www.ramsayhealth.com]

Responsibilities

The Director of Clinical Services / General Manager will provide strategic and operational leadership for Ramsay Clinic Caloundra, ensuring the highest standards of patient safety, clinical quality, and workforce engagement across mental health, day surgery, endoscopy, and ophthalmology services. Responsibilities include leading clinical governance, overseeing operational performance like bed management, managing financial performance, and championing workforce development.