Director of Collections at National Service Bureau

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Results Oriented, Client SLA Management, High Performing Leaders Development, Data Translation, BI Tools Fluency, Excel Proficiency, Technology Integrations Oversight, Analytical Skills, Problem Solving Skills, Compliance Understanding, Team Motivation, Recruitment, Training, Retention, Recovery Performance Improvement, Personal Growth Commitment

Industry

Financial Services

Description

Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits: Competitive Compensation Employer Paid Medical, Dental, Vision Insurance 401k w/employee match Company Provided EAP (Employee Assistance Program) PTO National Service Bureau (NSB) is seeking an experienced Director of Collections to join our team. NSB is focused on Accounts Receivable Management and Subrogation. We've grown over the last 40 years to become a leading national agency. We are looking to bring on a self-motivated leader who is accountable and engaged in personal growth with a proven track record of success in 3rd Party Collections Management Director of Collections Job Description: We are seeking a Director of Collections with experience leading teams, driving revenue growth, and overseeing implementations, technology changes, etc. some job functions include: Analyzes, evaluates, and reports on performance, SLAs, KPIs and other metrics Tracking and maintaining a deep understanding of overall collections performance at all times Performing continued training and education Implementing call center and collection operational strategies Developing and managing team of Collection Managers Providing daily personnel management and oversight Conducting regular 1:1’s and annual performance reviews Enforcing company policies and holding team members accountable Identifying opportunities for improvement and implementing change across the operations team Director of Collections Skills Required: Results oriented with the energy and ability to deliver results daily Ability to understand client SLAs and manage performance to them. History of developing high preforming leaders Ability to translate data into understandable actionable coaching Fluency in BI tools and Excel Experience in overseeing technology integrations Strong analytical and problem-solving skills Understanding of and respect for compliance Ability to drive, encourage, and motivate a team Ability to Recruit, Train, and Retain Collectors and Collections Management Proven track record of improving recovery performance Commitment to personal growth Willingness to exemplify our Core Values Core Values: · Follow Through · Be Engaged · Think First · Be Respectful · Be Accountable NSB is very proud of our team and the environment they are helping to foster here. We’re excited for you to join us! To stay up to date on our latest postings we invite you to: Like us on FaceBook: https://www.facebook.com/nationalservicebureau/ Follow us on LinkedIn: https://www.linkedin.com/company/national-service-bureau-inc./mycompany/ Visit our careers page: Careers

Responsibilities

The Director of Collections will lead teams, drive revenue growth, and oversee implementations and technology changes. Responsibilities include analyzing performance metrics, maintaining collections performance, and managing a team of Collection Managers.