NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES

• Service Ownership: Drive the design, development, and delivery of the compensation service, ensuring it meets user needs and complies with policy objectives while balancing strategic tensions for timely execution.
• Leadership: Provide inspiring leadership to a multidisciplinary digital and service team, fostering a culture of collaboration, inclusivity, and high performance.
• Stakeholder Engagement: Collaborate actively with internal and external stakeholders, ensuring a shared vision and clarity on plans. Influence crucial aspects of the service design, gaining support from diverse representative groups.
• User-Centered Design: Champion user-centered design methodologies within the organisation, ensuring that services are tailored to the needs of victims and stakeholders affected by the infected blood scandal.
• Strategy Development: Develop a comprehensive digital strategy that safeguards the integrity of compensation funds, upholding compliance with Government Digital Service (GDS) standards.
• Operational Oversight: Ensure that all organisational infrastructure meets user requirements in a secure, cost-effective, and maintainable manner. Oversee the administration of compensation payments.
• Agile Methodologies: Lead the adoption of agile approaches across the organisation, embedding flexibility and responsiveness into service development and delivery processes.
• Accountability: Act as a key member of the Executive Committee and Board, responsible for strategic and operational choices related to the compensation scheme, enhancing transparency and public accountability.