Job Summary: This position requires a dynamic leader capable of managing 117 dining services employees while maintaining the highest standards of culinary excellence, resident satisfaction, and operational efficiency in a premier continuing care retirement community setting. The Director will oversee daily operations across all dining venues while managing food safety protocols, menu development, and procurement processes. Key responsibilities include leading and developing a large culinary team, managing Dining Services annual budget with focus on cost control and profitability, ensuring exceptional resident dining experiences through feedback systems and dietary accommodation, and driving strategic planning initiatives including technology integration, facility improvements, and innovative dining programs that enhance community life and maintain competitive positioning in the senior living market.

RESIDENT EXPERIENCE & SATISFACTION

• Maintain exceptional dining experiences that meet the sophisticated expectations of residents
• Implement resident feedback systems and respond proactively to suggestions and concerns
• Collaborate with wellness teams to accommodate special dietary needs and nutritional requirements
• Ensure accessibility and inclusive dining options for residents with varying mobility and dietary needs

REQUIRED QUALIFICATIONS

• Education: Bachelor’s degree in Culinary Arts, Hospitality Management, Business Administration, or related field
• Certifications: Food Service Manager Certification, ServSafe Manager Certification
• Leadership Experience: Minimum 8 years of progressive food service leadership
• Team Leadership: Proven success managing teams of 75+ employees
• Industry Background: Fine dining or upscale hospitality experience required
• Regulatory Knowledge: Current understanding of Florida health department regulations