Description:
More than a decade ago, Ledge introduced America to the first-in pool chaise and modern design forward furniture for a more compelling outdoor living experience. Today the award-winning brand is recognized as the in-pool and poolside leader, adopted by discerning homeowners and five star resort and residential properties around the world.
Our continued success is very much a consequence of our team members, the Ledge culture of collaboration and innovation, and our unwavering belief in the importance of design distinction in everything we do.

Requirements:

• 7+ years of experience in eCommerce, with 3+ years in a leadership or strategic role
• Proven success in driving online revenue and conversion in a D2C business
• Strong technical understanding of eCommerce platforms, ideally Shopify plus
• Experience managing digital merchandising, A/B testing, and performance analytics
• Excellent cross-functional collaboration and communication skills
• Strategic thinker with a hands-on mindset
• Passion for delivering best-in-class digital customer experiences
• Experience in premium or luxury consumer goods
• Familiarity with NetSuite, Celigo, and digital automation tools
• Previous leadership experience in a high-growth or private-equity-backed busines

• eCommerce Strategy & Growth
• Own and drive the eCommerce roadmap to support revenue and conversion goals
• Analyze website traffic, funnel performance, and conversion data to inform digital strategy
• Collaborate with the Marketing, Sales, and Product teams to align promotions, campaigns, and merchandising strategies
• Digital Experience Management
• Lead ongoing improvements to UX/UI across Shopify Plus
• Ensure consistent product storytelling, brand standards, and visual presentation across all digital touchpoints
• Oversee website content, merchandising, navigation, SEO, and on-site search performance
• Operational Excellence
• Manage product lifecycle setup online (SKUs, pricing, product options, images, and shipping settings)
• Ensure product availability, pricing accuracy, and inventory alignment across systems
• Work closely with the Web Developer, IT, and CX teams to ensure site functionality, security, and speed
• Team Leadership
• Manage and mentor the eCommerce team, currently including 2 direct reports
• Develop team structure, roles, and responsibilities as the channel scales
• Collaborate with our private equity partners and internal leadership on growth initiatives
• Technology & Tools
• Champion the integration and optimization of key eCommerce tools and platforms (BigCommerce, WordPress, analytics tools, etc.)
• Ensure smooth digital operations in collaboration with IT and backend teams (including Celigo, ERP integrations)

Requirements:

• 7+ years of experience in eCommerce, with 3+ years in a leadership or strategic role
• Proven success in driving online revenue and conversion in a D2C business
• Strong technical understanding of eCommerce platforms, ideally Shopify plus
• Experience managing digital merchandising, A/B testing, and performance analytics
• Excellent cross-functional collaboration and communication skills
• Strategic thinker with a hands-on mindset
• Passion for delivering best-in-class digital customer experiences
• Experience in premium or luxury consumer goods
• Familiarity with NetSuite, Celigo, and digital automation tools
• Previous leadership experience in a high-growth or private-equity-backed business

At Ledge, we value diversity and inclusion and are committed to providing equal employment opportunities to all individuals. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic team in a positive and supportive work environment