IN THIS POSITION YOU WILL:

• Strategy & Vision
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• Define and Drive the vision, charter, and long-term strategy for the Product Foundations organization to maximize impact on business goals and developer productivity.

• Architect the Organization: Assess current team structures and shape the organization for maximum alignment, efficiency, and future growth.
• Develop and Champion robust, transparent roadmaps, advocating for the resources required to deliver on them and communicating progress to stakeholders across the company.
• Demonstrate Creativity and Resourcefulness to make the most of your existing resources while avoiding team burnout scenarios.
• People & Team Leadership
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• Lead and Mentor a high-performing organization of engineering managers, staff, and principal engineers, fostering a culture of excellence and accountability.

• Build the Future: Actively hire and develop the next generation of technical and people leaders within the organization.
• Technical Execution & Collaboration
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• Lead Architectural Evolution: Influence Cedar’s overall technical architecture by establishing clear ownership and API boundaries, including leading the extraction of functionality into standalone services and libraries.

• Partner for Foundational Needs: Collaborate closely with Product Management and Engineering to identify their core needs, creating a strategic path to offload foundational systems they currently maintain.
• Enable AI/ML Innovation: Collaborate with subject matter experts to spearhead the creation of core platforms and systems required to enable the broader adoption of generative AI and ML within Cedar’s products.
• Operational Excellence
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• Foster a Culture of Reliability: Ensure incidents are managed swiftly and lead to durable improvements. Drive the evolution of foundational systems for higher stability, observability, and performance.

• Instill Engineering Discipline: Establish and maintain a culture of metrics-driven decision-making, with robust monitoring, alerting, and quality standards.

ABOUT US

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. “Over the past several years, we’ve raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence

We are looking for a leader with deep experience in:

• Building, operating, and scaling critical backend systems, components, and shared services for internal product engineering customers.
• Developing a compelling vision and roadmap by deeply understanding customer needs while also anticipating future requirements.
• Designing effective systems with clear ownership boundaries, high availability, and robust observability.
• Leading high-performing teams, holding a high bar for technical excellence, efficient delivery, and collaborative culture

We are seeking a proven engineering leader to guide and direct our newly formed Product Foundations organization. This is a critical, high-impact role responsible for creating the foundational software and services that our Product and Data Engineering organizations use to build and innovate Cedar’s products.
Your mission will be to accelerate the entire engineering organization by providing reliable, scalable, and easy-to-use systems and platforms. The existing teams that will operate under your leadership include our Payments Foundations, Comms Foundations, App Foundations & DevEx, and ML/AI Foundations teams.
You will co-author and establish the vision for this new org, and advance the next chapter of our strategy for our foundational service offerings, further increasing developer velocity and enabling our product teams to build at scale. This includes partnering with your peers across the engineering and product management orgs to identify and build new foundational offerings, while also leading the strategic effort to extract core services from our product monolith where that makes sense. You will be responsible for leading your teams, in partnership with product management, in creating clear roadmaps that balance immediate customer needs with long-term architectural and operational health.
What this role is NOT: This is not an infrastructure, DevOps, or IT role. This role does not involve managing data platforms, cloud infra, or network engineering. If these are where your platform experience lies, this is not the right role for you.

We are looking for a leader with deep experience in:

• Building, operating, and scaling critical backend systems, components, and shared services for internal product engineering customers.
• Developing a compelling vision and roadmap by deeply understanding customer needs while also anticipating future requirements.
• Designing effective systems with clear ownership boundaries, high availability, and robust observability.
• Leading high-performing teams, holding a high bar for technical excellence, efficient delivery, and collaborative culture.