ABOUT US:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers
As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.
At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

EXPERIENCE & EXPERTISE

• Minimum 10 years of professional experience, with at least 5 years in corporate partnerships, business development, or account management in a B2B or nonprofit setting.
• Proven track record managing multimillion-dollar enterprise accounts, including renewals, upsells, and long-term account management.
• Demonstrated success leading a team, including setting strategy, coaching, and holding team members accountable to performance metrics.
• Strong background in business strategy, including pricing models, partner segmentation, and program growth planning.
• Experience with data systems and tools, including Salesforce, Looker, Jira, and Figma.
• Experience working closely with product and engineering teams to build new products, troubleshoot, and improve the partner/client experience.

SKILLS

• Excellent relationship-building skills with senior corporate stakeholders (VP-level and above).
• Strong data-driven decision-making ability, including developing and tracking KPIs, OKRs, and business dashboards.
• Exceptional communication skills—written, verbal, and presentation—suitable for conferences, executive meetings, and public thought leadership.
• Ability to collaborate cross-functionally, particularly with product, engineering, and marketing teams.
• Strong project management skills, with the ability to juggle multiple high-value partnerships simultaneously.

EXPERIENCE

• Experience in both nonprofit and corporate environments, ideally in CSR, ESG, or employee engagement programs.
• Direct experience with digital platforms, online marketplaces, or SaaS-style B2B models.
• Track record of securing or managing partnerships with Fortune 500 companies or global brands.
• Familiarity with the philanthropic funding landscape, including managed funds, matching programs, and cause marketing campaigns.

SKILLS & KNOWLEDGE

• Advanced data analysis skills, including experience with CRM systems (e.g., Salesforce), business intelligence tools, or partner feedback platforms.
• Knowledge of global development, microfinance, or financial inclusion ecosystems.Experience designing and executing NPS (Net Promoter Score) and partner satisfaction surveys.
• Public speaking or published thought leadership in CSR, social impact, or corporate partnerships.