Director of Event Operations at Accor

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

125000.0

Posted On

24 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Food and Beverage Management, Communication, Organizational Skills, Interpersonal Skills, Problem Solving, Teamwork, Attention to Detail, Customer Service, Budget Management, Event Planning, Training, Sanitation Policies, Service Standards, Operational Management, Administrative Skills

Industry

Hospitality

Description

Company Description Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Job Description Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Director, Event Operations, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function. What you will be doing: Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Direct and manage all activity related to the Banquet department, ensuring all service standards are followed Ensure all functions maintain a first class and positive visual impact; including ambiance, décor and service delivery Coach and train the Banquet leadership team in all aspects of the department Follow the annual budget and administer it in a fiscally responsible manner Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded Respond to guest concerns and react quickly and professionally Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required Attend pre-conference meetings with clients to confirm all relevant details are communicated Balance operational, administrative and Colleague needs Conduct regularly scheduled departmental meetings Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned Qualifications Previous leadership experience in food and beverage required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Salary Range: $100,000 to $125,000 USD Gross per Annual Visa: Must be able to provide proof of eligibility to work in the United States What is in it for you: Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

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Responsibilities

The Director of Event Operations will provide vision and leadership for the Banquet department, ensuring quality, efficiency, and superior service at group functions. Responsibilities include managing service standards, coaching the leadership team, and maintaining financial accuracy.