Director of Field Operations at Metro Plumbing and HVAC

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

150000.0

Posted On

05 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Field Operations, P&L Management, Team Leadership, Operational Excellence, KPI Analysis, Service Titan, Excel, Strategic Planning, Process Improvement, Financial Acumen, Performance Management, Change Management

Industry

Household Services

Description

Description Director of Field Operations $25–30M Service Business | High-Growth Home Services About the Role We are looking for a Director of Field Operations to help bring structure, accountability, and profitability to a rapidly growing home services business. This role partners closely with executive leadership to ensure strong revenue growth is supported by disciplined operations, efficient processes, and high-performing teams. What You’ll Do: Lead Operations Oversee daily operations for a $25–30M service business Partner with Sales leadership to ensure revenue converts to profit Improve processes, routing efficiency, and service delivery? . Drive consistency, accountability, and operational excellence Develop Teams Coach and support frontline leaders and technicians Build team engagement and alignment with company goals? . Maintain a strong culture during rapid growth? . Help employees grow and succeed within the organization Drive Performance Use data to identify opportunities and improve results Analyze KPIs, conversion rates, and operational metrics Provide clear, actionable insights to leadership Prepare the business for multi-location expansion What We’re Looking For Proven leadership experience in home services, field operations, or similar industries Strong operational and financial acumen (P&L experience preferred) Data-driven mindset with experience using systems like Service Titan and Excel Hands-on leader who is comfortable in both the office and the field. Strong communication skills with the ability to lead with clarity and accountability What Sets You Apart Ability to balance big-picture strategy with day-to-day execution Comfortable working in a fast-paced, high-growth environment Strong problem-solving skills and an ownership mindset. Focus on both results and people Why Join Us Competitive, top-of-market compensation Opportunity to make a direct impact on a growing organization Clear path to General Management and multi-location leadership roles Be part of a high-performance team with a strong, values-driven culture Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Responsibilities

Oversee daily operations for a $25–30M home services business to ensure revenue converts to profit through disciplined processes. Lead and coach frontline teams while using data-driven insights to prepare the business for multi-location expansion.