DIRECTOR OF FIRST IMPRESSIONS (FRONT DESK) KELLER WILLIAMS GADSDEN

Job Type: Full-Time (On-Site)
Pay: $13 per hour starting
Are you polished, professional, and highly organized? Do you thrive in a fast-paced environment and love helping people? Keller Williams Gadsden is hiring a Director of First Impressions (DOFI) — the welcoming face and voice of our office.
As the DOFI, you’ll be the heartbeat of the market center, keeping our office structured, professional, and running smoothly while creating a world-class first impression for our agents, clients, and guests.

QUALIFICATIONS:

• Excellent communication skills (written, verbal, and in-person)
• Professional appearance and polished demeanor
• Strong organizational skills with the ability to multitask in a busy environment
• Proficiency in Canva and willingness to learn additional office/real estate platforms
• Responsible, reliable, and able to work independently
• Comfortable making and receiving phone calls
• Detail-oriented, structured, and proactive
• General real estate knowledge (preferred but not required)

• Greet guests and agents with professionalism and warmth
• Lead the front desk experience and manage day-to-day office flow
• Provide administrative support to leadership and agents
• Answer phones, manage emails, and communicate clearly and effectively
• Make outgoing calls when needed (agent communication, vendors, follow-up, etc.)
• Keep the market center clean, organized, and presentation-ready at all times
• Create marketing materials in Canva (flyers, graphics, social posts, etc.)
• Coordinate schedules, events, and office operations
• Take initiative and complete tasks with minimal supervision — self-sufficient and responsible
• Assist with basic real estate-related administrative tasks