THE JOB:

The Director of Food and Beverage is responsible for leading the Food and Beverage (F&B) front-of-house and overseeing the culinary operations across La Playa Beach & Golf Resort’s dining venues, ensuring exceptional guest experiences, financial success, and adherence to Noble House brand standards. This role oversees daily activities at multiple F&B outlets, crafting memorable dining experiences and managing all aspects of front-of-house financial accountability, including revenue, payroll, expense control, and departmental profitability. A strong knowledge of wine inventory, food pairing, mixology, and craft beer offerings is essential to exceed guest expectations.

Requirements:

• Responsible for F&B activations and event planning within the resort outlets / venues that further expand the guest and member experience, showcases value, while exceeding expectations of of food and beverage policies, procedures, and standards
• Oversee the day-to-day operations of the resort’s four dining outlets, including restaurants, bars, and any other food and beverage venues
• Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards
• Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience.
• Monitor and evaluate guest feedback and implement improvements as necessary. Departmental leader of the Resort GSS (Guest Service Satisfaction) Team
• Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management.
• Responsible for departmental financial forecasting and reporting. Including labor management systems and adjustments to assure profit margins are maintained, balanced with quality service.
• Foster a positive and collaborative work environment that encourages teamwork and professional growth.
• Collaborate with the procurement team to manage inventory levels, order supplies, and control costs.
• Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations.
• Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance.
• Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards.

EDUCATION AND EXPERIENCE:

• It is preferred to have a bachelor’s degree, along with experience in Food & Beverage operations and management.
• Five to ten years’ experience in Food and Beverage leadership position, preferably in a Hospitality specific role.
• A minimum of two years in a Director or higher level role.
• Systems knowledge: PC applications and point-of-sale systems for lodging, food and beverage, and retail.
• Leadership and analytical skills proven through experience.
• Perform job functions with accuracy, speed, and attention to detail.
• Organize, prioritize, and follow up on tasks.
• Remain calm and use good judgment when resolving problems.
• Professional appearance and presentation required.
• Ability to positively interact with diverse personalities, including co-workers, subordinates, guests, and purveyors in a variety of work situations.
• Must have active listening and effective communication skills.
• Ability to develop results-oriented staff through effective training, evaluation, motivation, coaching and counseling.
• Ability to positively distribute responsibility to others to meet objectives and achieve desired results.
• Ability to recognize problems and to find solutions creatively and expeditiously.
• Ability to set priorities and use initiative; solid decision-maker.
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment.
• Ability to be self-directed while working in a team-oriented environment.
• Ability to work a flexible schedule; able and willing to work nights, weekends, holidays, and long hours.

Please refer the Job description for details