Director of Food & Beverage at Hilton
Ras al-Khaimah, رأس الخيمة, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

05 Aug, 25

Salary

0.0

Posted On

06 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Director of Food & Beverage
DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Director of Food & Beverageto join the team! With 723 rooms, 14 food and beverage outlets, 7 Pools and a private beach, this award-winning property offers elevated comfort and food inspired by from around the world. A Director of Food & Beverage will manage all hotel restaurants, food & beverage service outlets, banquet operations and guests.

Responsibilities
  • Develop the F&B Operations business plan, considering market strategy, financial targets and business volumes, as well as customer and team member experience
  • Partner with the Commercial team to develop and execute powerful F&B sales, marketing and social media plans.
  • Manage the F&B Operations budget and forecast to support achievement of the hotel’s commercial goals
  • Review departmental results - including sales, costs, profit margins, covers, guest satisfaction - and take action with the F&B management team to improve performance
  • Partner with the Culinary team to create attractive F&B concepts, menus, products and promotions that drive revenue and profit
  • Deliver high quality, well-presented food and beverage to meet guests’ needs - and Instagram feeds!
  • Champion Hilton’s sustainability goals through local sourcing, use of seasonal produce and minimizing food waste.
  • Deliver exceptional guest experiences by maintaining consistently high service standards and product knowledge throughout the F&B team.
  • Make sure that food allergies and dietary requirements are treated with absolute seriousness
  • Review and act on guest feedback, taking prompt action to resolve guest complaints and improve guest loyalty
  • Enhance the hotel’s image through online reputation management for F&B, driving positive reviews on key platforms and websites.
  • Lead, develop and inspire the F&B Operations team, creating an inclusive environment where all Team Members can thrive and achieve their professional goals
  • Practice great people management, from recruitment to training to succession planning and recognition
  • Develop an efficient F&B Operations workforce plan to identify current and future needs based on forecast business volumes, budgets and HR guidelines
  • Communicate well and often, building great relationships with key stakeholders.
  • Make sure F&B operations strictly comply with all regulations (including health, safety and hygiene, food safety certification, licensing) and that potentially hazardous situations are identified, reported and corrected.
  • Work with the Purchasing team to select suppliers and create efficient purchasing processes.
  • Keep up to date with what’s happening in F&B – current and future trends, markets, ingredients, competitors and suppliers – to drive innovation
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