Director of Franchise Development & Operations at Adaria Vending Services Limited

Concord, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Customer Service, Project Management, Negotiation, Communication, Presentation, Attention to Detail, CRM Software, Stakeholder Engagement, Cross-Functional Collaboration, Problem Solving, Client Relationship Management, Sales Quotas, Contract Negotiation, Travel

Industry

Food and Beverage Services

Description

Adaria Vending Services Limited is looking for a Key Account Manager to join our team in our Concord office. This person will operate as the lead on a small number of key accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Coordinate with partners and perform project management as needed Requirements: Bachelor's degree in Business, Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Familiarity with CRM software preferred Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Some travel required for this role Franchise experience is an asset in this role About Adaria Vending Services Limited: Adaria Vending Services is a Vaughan based company specializing in logistics and fulfillment services for unattended retail outlets such as vending machines. Our clients range from offices to manufacturing plants to public areas - pretty much anywhere you'll ever find a vending machine. We're a young, dynamic team dedicated to providing industry leading fulfillment to vending machines and clients located across Canada. A comprehensive employee benefits package is available for all full-time employees after the probationary period. The package includes paid sick days, medical, dental, vision, paramedical (massage, chiropractic, acupuncture therapy), life insurance, and more!

Responsibilities

The Director of Franchise Development & Operations will oversee customer account management and develop new business opportunities while negotiating contracts to maximize profits. This role requires collaboration with the sales team to ensure timely delivery of solutions according to customer needs.