Director of Housekeeping Services - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton
, a South Florida landmark known for its stunning oceanfront location and elevated guest experience, is seeking a Director of Housekeeping to lead our dynamic and dedicated housekeeping team.
This is an exciting opportunity to oversee the housekeeping operation of a 1,000-room, full-service resort with a unionized team. We’re looking for a strategic, hands-on leader who thrives in a fast-paced setting and is passionate about delivering excellence through team development, operational efficiency, and attention to detail.
A Director of Housekeeping, is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other department