Job Title: Director of Supportive Housing Services
Department: Programs
Reports To: Chief Operating Officer
FLSA Status: Exempt
Work Setting: Hybrid

SUMMARY:

Reporting to the Chief Operating Officer, the Director of Supportive Housing Services provides strong clinical leadership and program oversight to ensure the delivery of high-quality, integrated supportive housing services. This position is responsible for overseeing the Intensive Case Management Services (ICMS) and the Office of Diversion & Reentry (ODR) programs. The Director ensures that clinical practices align with agency values, including Housing First and Harm Reduction principles, and that services are delivered in a culturally competent, trauma-informed manner.

EDUCATION AND EXPERIENCE:

• Master’s degree in a mental health field.
• At least two years of post-licensure clinical and supervisory experience preferred.

SKILLS AND ABILITIES:

• Strong knowledge of homelessness, housing systems, and related funding/contracts.
• Demonstrated ability to supervise multidisciplinary teams and manage complex programs.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel), databases, and Electronic Health Records (EHR).

LANGUAGE AND COMMUNICATION SKILLS:

• Ability to read and interpret professional journals, technical procedures, and government regulations.
• Ability to write clear and effective reports, procedures, and business correspondence.
• Comfortable presenting information to leadership, stakeholders, public audiences, and partnering agencies.

COMPUTER SKILLS:

• Proficiency in using database software, spreadsheets, word processing tools, and other relevant platforms for documentation and reporting.

ADDITIONAL REQUIREMENTS AND WORK CONDITIONS

• If driving a company vehicle is an essential function of the position, candidates must possess and maintain a valid California Driver’s License and be insurable under the agency’s insurance carrier.
• All employees are required to be fully vaccinated against COVID-19 and have received at least one booster dose by the hire date. Proof of medical or religious exemption must be provided at the time of hire if applicable.
• This position is full-time, 40 hours per week. Standard agency hours are Monday through Friday, 8:30 AM to 5:00 PM.
• Military-experienced candidates are encouraged to apply.
• Alcott adheres to the Fair Chance to Compete for Jobs Act of 2019 and follows Fair Chance hiring practices during the background check process.
• For DHS Management Positions:
  This role requires availability for emergency calls and critical situations as needed, and participation in the scheduled after-hours crisis line rotation. As Alcott operates 24-hour facilities, providing emergency coverage is a key responsibility in this position.

Please refer the Job description for details