Director of HR/BMCC Tech, Innovation & Product Management at Royal Bank of Canada

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic leadership, Product management, AI readiness, Data strategy, Stakeholder management, Team leadership, SaaS, Agile, DevOps, Change management, Machine learning, Cloud computing, Advanced analytics, Risk management, Project governance, SDLC

Industry

Financial Services

Description

Job Description What is the Opportunity? Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us! Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration. The Human Resources (HR) & Brand, Marketing & Corporate Citizenship (BMCC) technology team is responsible for optimizing and modernizing the systems and tools that support HR/BMCC functions (ex. recruitment, learning, performance, brand, communications). In HR/BMCC Tech, we aim to improve the overall employee experience and enhance our external brand perception. As the Director of HR/BMCC Tech, Innovation & Product Management, you will play a pivotal role in preparing our HR/BMCC technology ecosystem for an AI-driven future. You will lead strategic initiatives in collaboration with business partners while ensuring the seamless and efficient delivery of IT solutions. What will you do? Lead the overall technical strategy – acting as a liaison between the business, architecture, and development teams to execute and deliver products and capabilities Manage a portfolio comprised of different products and technologies: SaaS, AI Models & Infrastructure, and Databases that address high impact business challenges Define a product roadmap ensuring alignment to business processes and RBC’s overarching digital transformation goals and objectives Lead and develop a team of Product Owners, Business Systems Analysts, and Product Managers and work closely with developers and engineers to ensuring SDLC/AIDLC and continuous improvement practices are followed Manage and collaborate with many stakeholders as a strategic, trusted partner and ensure conflicts, issues and escalations are dealt with in an efficiency and timely manner Build a deep understanding of the data within your respective domains – mobilize teams working on overall data strategy and build your teams data capability as a key pillar to AI readiness Proactively call out both IT and project risks, document them and propose mitigation strategies. Partner with Project Managers to ensure budgets, forecasts, status updates, RAID logs, and all project governance audit items are met What do you need to succeed? Must have: Strategic Leadership and Vision: Proven ability to define and execute a forward-thinking technical strategy, aligning product roadmaps with business objectives and digital transformation goals. Product Management Expertise: Strong background in managing diverse portfolios, including SaaS platforms, AI models, databases, and infrastructure. Demonstrated success in defining product roadmaps, prioritizing features, and delivering measurable business outcomes. AI and Data Proficiency: Deep understanding of data ecosystems, data strategy, and AI readiness. Experience in mobilizing teams to build data capabilities and leveraging data as a foundation for AI-driven solutions. Stakeholder Management and Communication: Exceptional ability to collaborate with and influence diverse stakeholders. Skilled in conflict resolution, issue escalation, and fostering trusted partnerships. Team Leadership and Development: Strong track record of building, mentoring, and leading high-performing teams Nice-to-have: Agile and DevOps Expertise: Familiarity with Agile methodologies, Scrum practices, and DevOps principles to foster a culture of continuous delivery, experimentation, and iterative improvement. Change Management and Organizational Transformation: Experience in driving large-scale change initiatives, particularly in modernizing legacy systems and processes to align with digital transformation efforts. Experience with HR and BMCC Technologies: Knowledge of HR and Brand, Marketing & Corporate Citizenship (BMCC) systems, tools, and platforms, such as recruitment, learning, performance management, and communication technologies. Technical Acumen in Emerging Technologies: Understanding of emerging technologies like machine learning, cloud computing, and advanced analytics, with the ability to assess their potential impact and applicability to HR/BMCC functions. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST #TECHPJ Job Skills AI Platforms, AI Security, Collaboration, Communication, Conflict Resolution, Conversational AI, Critical Thinking, Effectiveness Measurement, Emerging Technology Trends, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Model Risk, Product Development Lifecycle, Product Development Methodology, Product Services, Responsible AI, Results-Oriented, Risk Management, Stakeholder Buy-In, Stakeholder Engagement, Stakeholder Management, Team Leadership, Team Management, Waterfall Model Additional Job Details Address: 20 KING ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-10 Application Deadline: 2026-04-30 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Responsibilities

The Director will lead the technical strategy for HR and BMCC systems, acting as a liaison between business, architecture, and development teams. They are responsible for managing a diverse product portfolio, defining roadmaps, and mobilizing teams to build data capabilities for an AI-driven future.