MINIMUM QUALIFICATIONS AND REQUIREMENTS

• A bachelor’s degree from an accredited college or university is required.
• Master’s degree in a relevant discipline is preferred.
• Eight years of progressively responsible experience in human resources, with at least three years in a leadership role, preferably within a transit agency or other public sector organization.
• Relevant professional certification such as SHRM-SCP or SPHR, or ability to obtain certification within three years of hire.
• Proven track record of partnering with senior leadership and fostering a collaborative workplace culture.
• Comfortable managing multiple priorities, leading through change, and adapting in a fast-paced environment.
• Effective communicator with the ability to explain policies, mediate conflict, and influence outcomes with diplomacy and care.
• Commitment to fair, consistent, and people-centered practices that support employee success and organizational effectiveness.
• Sound judgment in handling confidential or sensitive information.
• Demonstrated ability to hire, coach, and develop staff, foster accountability, and build a respectful and collaborative team culture.
• Skilled in building trust and partnerships across departments and work groups.
• Able to balance empathy and professionalism in addressing personnel issues.
• Proficiency in HRIS systems, data reporting tools, and Microsoft Office Suite including SharePoint and Teams.
• Experience implementing and optimizing HRIS and data management systems a plus.
  An equivalent combination of related education and/or experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
  Working Conditions:
  Works in an environment with minimum dust, noise, or temperature exposure. May be moderately exposed to unpleasant working conditions, including dust, noise, temperature, weather, petroleum products, and chemicals while visiting operating facilities, during which the incumbent should observe all policies and procedures, safety precautions and regulations, and use all protective clothing and devices provided.
  Physical Requirements:
  Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required only occasionally.
  EEO Statement:
  GoTriangle is an equal opportunity employer. We are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and employment practices. Decisions are made without regard to race, color, national origin, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity, marital status, creed, religion, protected veteran and military status or other applicable legally protected characteristics.
  All management and supervisory personnel share in the responsibility to achieve compliance of the agency’s EEO Program and are accountable for fostering a work environment free from all forms of discrimination, harassment, and retaliation. GoTriangle evaluates the performance of all managers and supervisors based on success of the EEO Program in the same manner that performance in other agency programs is assessed.
  Accommodations:
  GoTriangle is firmly committed to a policy of nondiscrimination in employment and to a program of achieving total equality of opportunity for all applicants. If you require reasonable accommodation because of a disability for any part of the application or hiring process, please contact 919-485-7448. Please indicate the specific assistance needed

GENERAL STATEMENT OF JOB DUTIES

The Human Resources Director provides strategic leadership and operational oversight for the agency’s human resources programs, services, and policies. The Director is responsible for advancing the agency’s goals through effective workforce planning, talent acquisition, employee relations, classification and compensation, benefits administration, and workforce learning initiatives. This role ensures HR practices are legally compliant, compassionate, and aligned with the agency’s values and strategic priorities. The Director leads a team of HR professionals and works closely with legal, executives, department leaders, and employee groups to foster a consultative, solutions-focused HR department that supports a high-performing workplace where all employees feel valued.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides strategic leadership and direction for all areas of Human Resources, including talent acquisition, employee relations, HR compliance, compensation and classification, benefits administration, and workforce learning initiatives.
• Partners with executives, department leaders, and employee groups to align HR strategies with agency priorities and operational needs.
• Cultivates a respectful and supportive workplace culture through fair and consistent HR practices, fostering trust and employee well-being.
• Oversees the development and implementation of policies, programs, and systems that promote organizational effectiveness and employee engagement.
• Initiates and leads HR projects and change initiatives that align with agency priorities and improve employee experience, service delivery, or organizational effectiveness.
• Collaborates with internal partners to plan, execute, and sustain cross-functional efforts that drive meaningful outcomes.
• Leads, mentors, and develops a high-performing HR team, setting clear expectations and supporting their professional growth.
• Ensures compliance with all applicable federal, state, and local employment laws and regulations; monitors legal and regulatory changes and advises agency leadership accordingly.
• Ensures accuracy and effective use of employee data in the Human Resources Information System (HRIS); promotes data integrity and timely reporting.
• Evaluates programs and identifies opportunities for improvement using data and performance metrics.
• Serves as a trusted advisor to agency leadership on complex and sensitive personnel matters, supporting both individual and organizational needs.
• Manages the department’s budget, contracts, and vendor relationships, including consultants, benefits providers, and HR technology partners.
• Promotes effective communication, collaboration, and transparency within the HR team and across the agency.
• Responsible for hiring, developing, supervising, evaluating, and, when necessary, disciplining or discharging staff in alignment with agency policies and employment law.
• Champions efforts to attract, retain, and develop a talented, mission-aligned workforce.
• Models empathy, professionalism, and approachability in all interactions; fosters a workplace culture grounded in respect, trust, and genuine care for employees.
• Shares in the responsibility to achieve compliance of the agency’s EEO Program and is accountable for fostering a work environment free from all forms of discrimination, harassment, and retaliation.
• Performs other duties as assigned to support agency success.