Director of Individual Service Plans and Outcomes Management at Miray Holdings

Ewing Township, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

80000.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Organizational Skills, Writing Skills, Knowledge of Therap, Problem Solving, Goal Development, Documentation Standards, Quality Assurance

Industry

Description

Job Details Job Location: EWING, NJ 08638 Position Type: Full Time Salary Range: $70,000.00 - $80,000.00 Salary/year Position: Director of Individual Service Plans and Outcomes Management Compensation: $70,000 - $80,000 annually Employment Type: Full-Time, exempt Reports To: Chief Operations Officer What We Offer: Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11% Comprehensive Medical and Dental Benefits Paid Time Off: Personal, Vacation & Sick; Paid Holidays Who We Are: The Arc Mercer is a trusted leader in providing comprehensive support and services for individuals with intellectual and developmental disabilities (IDD) across Mercer County. For over 70 years, we have been dedicated to creating a more inclusive community by empowering individuals to live fulfilling and independent lives. At The Arc Mercer, we don't just talk about change - we build it. Our mission-driven team thrives on innovation, inclusivity, and impact. Position Summary: The Director of ISP Planning & Outcomes Management is responsible for overseeing the end-to-end system for ISP goal development—including workflow structure, goal creation, Therap entry, ongoing tracking, and outcome measurement. This position ensures the quality, consistency, and integrity of the entire ISP process. The Director establishes a standardized, person-centered system that produces meaningful, measurable goals and reliable documentation across all programs. What We Need: 1. Goal Development Process Oversight (Structure and Workflow) Design and manage the standardized agency-wide process for developing ISP goals. Establish clear workflows for assessments, interdisciplinary contributions, family/guardian input, and final goal creation. Ensure goals are measurable, aligned with assessments, and consistent. Train and guide key staff to follow the structured system for goal development. 2. Goal Creation and Therap Implementation Oversee the consistent creation of ISP goals and translation of those goals into Therap ISP Programs. Maintain standardized formats, templates, naming conventions, and system rules within Therap. Ensure Therap entries are accurate, complete, and aligned with the structured development process. Serve as the organizational subject-matter expert for ISP components in Therap. 3. Goal Tracking System Define the structure, frequency, and expectations for goal tracking across programs. Ensure staff understand and follow the standardized method of documenting progress in Therap. Build processes that allow for consistent monitoring of progress without directly performing audits. 4. Goal Outcome and Achievement Framework Develop the agency’s framework for defining, measuring, and reporting goal outcomes. Ensure that programs understand how to determine whether goals are met, partially achieved, or require revision. Establish reporting expectations for teams to summarize progress at quarterly and annual intervals. Support selection and design of goals that lead to meaningful outcomes that support progression within programs. 5. System Integrity and Quality of the Process Ensure the processes, workflows, templates, and staff practices produce consistent, reliable ISP documentation. Maintain the integrity of consumer planning data by ensuring uniform practices, language, and documentation standards. Serve as the steward of the ISP process, ensuring the system remains compliant and efficient. What You Need: Strong interpersonal, organizational, and writing skills. Strong knowledge and expertise in Therap. Ability to define problems, establish facts, and draw valid conclusions. Valid driver's license with no more than 3 suspensions and/or moving violations in the past 3 years. Why Join Us? At The Arc Mercer, you'll be part of a mission-driven organization where your work truly makes a difference. Join a supportive, professional environment that values growth, collaboration, and the power of inclusion. Here, you'll have the opportunity to empower individuals to achieve their fullest potential, while building your own skills and career through ongoing training and development. If you're passionate about helping others thrive in the workplace and the community, we invite you to bring your talents to our team. Together, we'll create meaningful opportunities and make a lasting impact. Join us at The Arc Mercer-where every day is an opportunity to change lives. Have Questions? Email us at recruiter@arcmercer.org or call 609-477-9806 for more information. Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Qualifications

Responsibilities

The Director is responsible for overseeing the entire system for Individual Service Plan (ISP) goal development, ensuring quality and consistency. This includes managing workflows, goal creation, tracking, and outcome measurement across all programs.