Director of Information Systems at Accor

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Systems, System Security, Data Backup, Network Setup, User Support, Server Maintenance, IT Asset Management, Hotel Management Systems, Financial Software, Networking, Troubleshooting, Communication, Leadership, Problem Solving, Confidentiality, Initiative

Industry

Hospitality

Description

Company Description Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries. In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Muğla, and Istanbul regions. We are seeking a valuable team member for the position of “Director of Information Systems” to be considered at Rixos Tersane İstanbul. Job Description Prepares budgets for system software, operating systems, and hardware. Ensures system security. Keeps operating systems up to date. Monitors the operational status of hardware. Ensures uninterrupted operation of all systems. Performs regular backups of data belonging to existing programs to prevent data loss in case of any issues. Conducts maintenance and repair of existing servers and computers. Acts in accordance with company policies and principles, paying utmost attention to operational guidelines. In case of any issues with packaged software, contacts contracted support firms and receives assistance. If necessary, sets up remote connections to enable firms to intervene. Ensures the setup and monitoring of the network system. Assists in training staff on the use of computer programs upon request. Ensures the secure operation of the door lock system; issues master key cards to relevant departments with a signed record and archives these records. Conducts research to ensure current infrastructure can be integrated with new technologies. Raises staff awareness about the Integrated Quality Management System, Quality Policy, and Quality Objectives; communicates any changes or updates in the system and ensures full implementation by all staff. Prevents sharing of system-related passwords. Informs users about password changes and warns them against sharing passwords. Maintains an up-to-date inventory of hotel IT assets and prevents unauthorized removal of equipment from hotel premises. Keeps IT storage inventories current; takes necessary security measures for IT depots and performs periodic checks. Complies fully with company standards regarding dress code and personal hygiene. Does not disclose company information to others, adhering to professional ethics and confidentiality principles. System: Installation, administration, updating, and troubleshooting of system software Proficiency in Microsoft Server 2012 and above, Windows 10 and above, SQL Server 2012 and above Intermediate-level knowledge of server, storage hardware, and operating systems Installation, administration, updating, and troubleshooting of user computers User support and issue resolution Management and maintenance of mobile devices and system software Installation, administration, and maintenance of backup systems and software Installation, management, backup, and maintenance of operating systems used for business applications Monitoring and controlling devices that ensure server continuity (UPS, generator, air conditioning systems) Network and Network Components: Firewall Router Switch Proficiency in Wi-Fi technologies Controller Access Points (APs) Door Lock Systems IP Television (IPTV) IP-based CCTV Systems General: Hotel Management Systems: PMS (Fidelio Suite8, Opera, Opera Cloud), POS (Micros 9700, Symphony), Inventory Management System (MC) Financial Software Packages: Sun Account, Logo, SAP Interface structures API structures Qualifications At least 5 years previous experience in hospitality technology & Shopping Mall sector. Knowledge of networking, hardware, software, security and Business Applications. Knowledge of hotel & Mall operation Posses a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone. A college education in Computer or Business Administration. Ability to focus attention on details and be able to organize, Prioritize, and follow up. Must be able to take initiative and work productively within any given period of time, unsupervised. Ability to maintain confidentiality and security of all guests and general hotel information. Ability to coherently present information in front of groups. Ability to work flexible hours, including weekends and evenings, if necessary. Should be creative, innovative and strive for continuous improvement. Should display leadership qualities in regards to thinking clearly, quickly, and making decisions. Ability to prioritize and organize work assignments; delegate work. Ability to ascertain departmental training needs and provide such training. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Ability to remain calm and courteous with demanding /difficult guests and /or situations. Maintains a thorough working knowledge of and adheres to organization/project policies, regulations and procedures.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Director of Information Systems prepares budgets for system software and hardware, ensures system security, and maintains uninterrupted operation of all systems. They also conduct regular backups, perform maintenance on servers and computers, and assist in staff training on computer programs.