Director of Information Technology at Allegheny Conference on Community Development

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Strategy, Leadership, Cybersecurity, Data Management, Vendor Management, Budget Management, Cloud Computing, Problem-Solving, Microsoft 365, Networking, Virtualization, AI Tools, IT Governance, Disaster Recovery, Compliance, Training, Team Leadership

Industry

Non-profit Organizations

Description

Description About the Role: The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization’s mission and long-term sustainability. Success in this role requires adaptability, flexibility, and a collaborative approach—balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization’s evolving needs. Requirements IT Strategy & Leadership Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs. Align technology initiatives with regional economic development priorities and partner collaboration. Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness. Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization. Advise executive leadership on IT investments, trends, efficiencies, and risks. IT Operations & Infrastructure Management Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications. Manage hardware and software lifecycles—ensure all systems are updated, patched, and reliable. Ensure business continuity and disaster recovery systems are in place and regularly tested. Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades). Cybersecurity & Data Management Oversee IT governance, security protocols, and compliance with industry standards. Implement cybersecurity policies and best practices to protect organizational data. Maintain data redundancy, security, and retention systems, including backup and recovery procedures. Monitor IT risks and develop mitigation strategies to safeguard business operations. Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements. Conduct regular risk assessments and security audits. End-User Support & Training Oversee IT support services to ensure timely and effective resolution of technical issues. Supervise and support the IT Helpdesk Technician in providing first-line technical assistance. Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development. Vendor & Budget Management Evaluate, select, and manage vendor relationships for hardware, software, and IT services. Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments. Negotiate contracts and service agreements to optimize technology investments. Team Leadership & Development Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services. Foster a collaborative and service-oriented IT culture within the organization. Develop and implement IT policies, procedures, and best practices to optimize performance and security. Qualifications & Experience Education: Bachelor’s degree in information systems, Computer Science, or a related field required. Experience: Minimum of 7–10 years of progressively responsible IT experience, including 1–3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments. Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications. Proven experience managing IT budgets, vendor relationships, and contract negotiations. Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities. Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders. Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus. Preferred Certifications (not required but advantageous): ITIL (Information Technology Infrastructure Library) Certification CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) AWS/Azure Certified Solutions Architect CompTIA Security+

Responsibilities

The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a nonprofit organization. This role involves aligning technology strategy with organizational goals and managing IT staff and vendor relationships.