Director of Information Technology at TopDog Law

, , United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Technology Operations, Data Infrastructure, Cybersecurity, Website Development, Salesforce, Cloud Systems, Automation, Data Management, Networking, Compliance, Team Leadership, Analytics, System Integration, Client Engagement, Business Applications

Industry

Law Practice

Description

Job Overview: TopDog Law is seeking a Director of Information Technology (IT) to lead the firm’s technology operations, systems integration, and data infrastructure as we disrupt the legal industry and continue on our growth trajectory. This role blends hands-on technical execution with strategic oversight - ideal for a leader who can build, optimize, and scale technology systems that power business performance. The Director of IT will oversee core technology functions, including business applications, call center systems, data infrastructure, cybersecurity, and website development. The right candidate will have experience managing multi-system environments, implementing automation, and aligning IT initiatives with organizational goals. Responsibilities: Technology Operations & Infrastructure Manage the firm’s technology stack, including case management, CRM, cloud systems, and call center platforms. Oversee daily IT operations, ensuring uptime, performance, and security across all systems. Support technology integrations of company acquisitions, standardizing systems and data processes. Implement scalable infrastructure and automation to support firm-wide growth. Systems Development & Optimization Maintain and enhance business applications, including Salesforce, to streamline case workflows and operational visibility. Partner with business units to design, configure, and optimize technology solutions that improve efficiency and user experience. Drive improvements in website functionality, funnel optimization, and client engagement technology. Data & Analytics Support the development of a centralized data warehouse to enable reporting, analytics, and KPI tracking. Ensure data integrity, security, and accessibility across departments. Collaborate with analytics teams to deliver actionable business insights. Security & Compliance Implement and maintain cybersecurity measures, including identity management, monitoring, and encryption protocols. Ensure compliance with data privacy, legal, and state bar requirements. Manage IT policies, audits, and risk assessments. Team Leadership & Collaboration Lead and develop IT team members across infrastructure, support, and systems administration. Partner with Operations, Finance, and Client Services to ensure seamless technology delivery. Foster a proactive, solution-oriented IT culture that supports business agility and innovation. Qualifications: 7+ years of progressive IT experience, including 3+ years in IT leadership or management roles. Proven experience managing business applications (Salesforce preferred), cloud platforms (AWS, Azure), and call center technology. Strong understanding of networking, cybersecurity, and data management best practices. Demonstrated success implementing system integrations and automation tools. Excellent communication skills—able to translate technical issues into clear business impact. Preferred Qualifications: Experience in legal services, healthcare, or other compliance-heavy industries. Familiarity with AI automation, data engineering tools (e.g., Snowflake, Redshift, dbt, Fivetran), and workflow automation. Hands-on experience supporting web development and digital engagement platforms.

Responsibilities

The Director of IT will manage the firm’s technology stack and oversee daily IT operations to ensure performance and security. They will also support technology integrations of company acquisitions and implement scalable infrastructure to support growth.