Director of IT at HomeState

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, Network Security, Technology Strategy, Device Management, Cybersecurity, Team Leadership, Vendor Management, Budgeting, Communication, Problem Solving, Restaurant Application Architecture, Cloud Platforms, Google Workspace, ERP, HRIS, CRM

Industry

Restaurants

Description

Description WHO WE ARE // In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in East Hollywood with the mission of evoking community and creating a home for everyone, no matter where they are from. In a city full of “Tex-pats” but with few truly Texan restaurants, HomeState represents the integrity, history, and culture of Briana’s roots. HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recent recipient of the KCRW's “Best Tortilla in Southern California” award. No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first, tacos second. THE GIG // As a key leader, the Director of IT will oversee and optimize all aspects of technology operations and implementation of new systems and policies. This role will play a pivotal role in enhancing the guest and team experience. THE FINE PRINT // We know there’s more to an individual than can be expressed on a resumé. See below for a sneak-peak at some of the responsibilities you’d hold in this role. Core Responsibilities & Oversight Develop and execute a long-term technology strategy that aligns with HomeState’s aggressive growth trajectory. Oversee all technology operations and network security to provide guidance and alignment for achieving company goals. Devise and establish IT policies and systems to support the implementation of strategies set by ownership. Analyze the business requirements of all departments to determine and prioritize technology needs. Propose effective equipment and software to meet the needs of the organization. Lead all device management activities. Identify the need for upgrades, configurations or new systems and supply analysis, projections and reports to leadership. Coordinate software licensing, hardware procurement, telecom services, and support contracts. Manage relationships with external IT vendors, service providers, and contractors. Assist in building relationships with vendors and creating cost-efficient contracts Provide best in class support for internal users, systems, and applications Evaluate and respond to cybersecurity threats. Lead system improvements, upgrades, security best practices, and network resilience. Leadership & Strategic Growth Build and lead a high-performing team, fostering a culture of accountability, innovation and excellence. Develop financial plans, budgets and cost-saving initiatives to drive profitability and scalability. Act as a key advisor to ownership, providing insights on industry trends, risks and opportunities. Establish and maintain strong cross-functional partnerships with operations, finance, marketing, facilities, catering and HR. Take an active, hands-on role in the field, working closely with teams to ensure executional excellence and operational effectiveness. Oversee the implementation of new technology solutions. Culture The Director of IT is responsible for translating the HomeState vision of hospitality in the digital space. Make each day better than before by driving operational improvements and leverage learnings of day to day challenges. Practice high discretion and decision making to project potential risks, especially on substantive issues. Serve as an ambassador, both internally and externally in the community. Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that we provide guests the highest quality, delivering caring hospitality, and embodying the HomeState mission and core values. Competencies Action Oriented: Embrace the unconventional and pursue new opportunities with creativity, urgency, and accountability. Actively listen to stakeholders and leverage their insights to take decisive action. Resilient: Bounce back quickly from setbacks. Strategically identify future risks, challenges and opportunities. Cultivate Innovation: Create new and improved ways for HomeState to redefine casual dining now and in the future. Work collaboratively with others to meet shared objectives. Make high quality decisions that ensure that HomeState moves forward and stays competitive while predicting and managing risks. Manage Ambiguity: Maneuver comfortably and effectively through complexity, even when the path forward is unclear. Lead with resourcefulness, and courage that instills confidence, trust, and psychological safety. Act with humility and take full appreciation for the weight of your works and the methods in which we communicate. Adapt approach in real time to match the shifting demands of different situations. Manages Complexity: Make sense of complex and sometimes contradictory information to effectively solve problems. Make solid and timely decisions that keep the organization moving forward. Optimize Processes: Propel the team towards the most effective and efficient process to getting things done while taking pride to make things a little better than they were the day before. Build Networks: Build formal and informal relationships to connect the organization to the right resources. Seek, select and develop a high performing team to meet current and future business needs. Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Identifying trends in the industry and propel innovation from within. Requirements Bachelor's degree in Business Administration, Computer Science, Information Systems, Business Administration or related field preferred. 10+ years in IT operations, with 8+ years in leadership roles building high performing teams for scale. Proven success in managing a blend of IT and enterprise application workstreams across complex, high-growth environments. Deep understanding of restaurant application architecture, systems integration, and IT governance. Expertise in Google Workspace, ERP, HRIS, CRM, and cloud platforms. Relevant experience with Toast POS, Paytronix, and R365 is a plus. Excellent communication, supervisory, and organizational skills required; must be strategic, self-motivated, agile, problem solving and leadership skills, and resilient in a fast paced business environment. Kind, personable, servant nature, and enthusiastic, bilingual (English/Spanish) is a plus. Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required. Weekends, day shifts and evening shifts may be required. Must maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings. PHYSICAL REQUIREMENTS Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times). Ability to lift, push, pull, or carry up to 40 pounds (tech equipment, etc.) Ability to frequently bend and reach overhead. Ability to lift and use tools, and grip equipment such as screwdrivers or other tech equipment. Ability to perform certain repetitive motion activities (e.g., typing, programming, etc.) Ability to work in tight spaces. Ability to sit, squat, kneel and climb occasionally. Ability to work in a constant state of alertness and safe manner. Please note that this job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform, and any assigned tasks, duties, and responsibilities are subject to change at the company’s discretion, with or without notice or contemporaneous update to this document. Reasonable accommodations may be made to enable qualified individuals with disabilities and sincerely-held religious beliefs to perform the essential functions of this position, to the extent required by and in accordance with applicable federal, state, and local law; contact Human Resources to request a reasonable accommodation. Nothing in this job description modifies the at-will nature of employment. HomeState embraces diversity and does not discriminate in employment on the basis of any classification protected by law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Responsibilities

The Director of IT will oversee and optimize all aspects of technology operations and implementation of new systems and policies. This role will enhance the guest and team experience while aligning technology strategy with HomeState’s growth trajectory.