Company Description
Ergomed Group is a rapidly expanding full-service mid-sized CRO specializing in Oncology and Rare Diseases.
Since its foundation in 1997, the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America, and Asia
Our company allows for employee visibility (you have a voice!), creative contribution, and realistic career development.
We have nourished an authentic international culture here at Ergomed.
We value employee experience, well-being, and mental health. We acknowledge that a healthy work-life balance is a critical factor for employee satisfaction and, in turn, nurtures an environment from whichhigh-quality client service can be achieved.
Come and join us on this exciting journey to positively impact patients’ lives.

Job Description

• Oversee the management and optimization of all IaaS, PaaS, and SaaS infrastructure to ensure it meets the needs of the business.
• Implement and manage monitoring tools to ensure high performance and availability of IaaS, PaaS, and SaaS products.
• Develop and implement the global IT Infrastructure strategy to ensure alignment of IT initiatives with business goals.
• Manage and optimize Microsoft licenses to ensure cost-effectiveness and compliance.
• Oversee both on-premises and cloud infrastructure in a hybrid environment, with a focus on transitioning to a cloud-only strategy.
• Direct and improve incident management processes to rapidly resolve operational issues and restore services.
• Ensure compliance with relevant security standards and data protection regulations.
• Work closely with Engineering to ensure that changes are deployed into Production with precision and quality.
• Develop and control the budget for Cloud Infrastructure ensuring cost-effectiveness and resource optimization.
• Ensure Cloud infrastructure complies with relevant security standards and data protection regulations.
• Work closely with Engineering to ensure that changes are deployed into Production with precision and quality.
• Stay abreast of industry trends and technological advancements to drive innovation and maintain competitive advantage.
• Manage relationships with technology vendors and service providers to ensure favorable terms and high-quality services.
• Oversee IT Infrastructure budgetd, resource allocation, and vendor management.
• Ensure compliance with ITIL and GAMP standards.
• Lead IT transformation projects, including mergers and acquisitions.
• Foster a culture of continuous improvement and innovation.
• Collaborate closely with the CISO to ensure infrastructure security aligns with security standards.
• Ensure system reliability, availability, and performance through proactive monitoring, capacity planning, and performance tuning
• Design, deploy, and manage scalable, secure, and cost-efficient cloud infrastructure on platforms like Azure , AWS or GCP
• Support business units to meet all business needs
• Automate cloud resource provisioning, configuration management, and deployments using tools like Terraform, Ansible, or CloudFormation
• Implement security best practices for cloud and infrastructure
• Collaborate closely with cross-functional teams, including developers, QA, and product managers, to ensure infrastructure aligns with business requirements

QUALIFICATIONS

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, Information Systems, or a related field.
• Extensive IT Infrastructure and Operations Experience: At least 10 years in IT Infrastructure/Operations with a strong focus on software as a service (SaaS) environment.
• At least 5 years in IT in Pharma or Healthcare industry
• Leadership Experience: Minimum of 5 years in a leadership role managing IT or CloudOps teams, with a proven track record in successfully scaling operations.
• Azure Cloud Experience: 5+ years of experience in designing, supporting, and optimizing Azure cloud environments
• Vendor Management Skills: Skills in managing relationships with software vendors, cloud service providers, and other technology partners.
  Additional Information
  We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.
  To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

Please refer the Job description for details