JOIN THE SEV LASER TEAM!

At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.
Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.

JOIN OUR TEAM!

SEV Laser is a premier medical spa offering cutting-edge laser hair removal and aesthetic
services. With a commitment to excellence, innovation, and empowering confidence, SEV Laser
is experiencing rapid growth and is seeking dedicated individuals to join our team and make a
meaningful impact.

BECOMING A TEAM MEMBER:

SEV Laser is looking for a Director of Learning and Development to lead the design,
execution, and oversight of company-wide learning initiatives. As part of a small, hands-on
team, this role is ideal for a self-starter with a proven ability to build Learning and Development
strategies from the ground up. The ideal candidate will combine strategic vision with practical,
day-to-day implementation skills to create impactful programs that enhance employee
performance and align with our business objectives.
This position offers flexibility for remote work, with a strong preference for candidates located
within driving distance of a SEV Laser location to facilitate on-site visits.

SKILLS & QUALIFICATIONS:

Scheduling Requirements

• Bachelor’s degree in Education, Organizational Development, Human Resources, or a related field. Advanced degree preferred.
• 7+ years of experience in Learning and Development in a multi-unit environment, with at least 3 years in a leadership role.
• Proven ability to build and execute Learning and Development strategies in a hands-on
• capacity.
• Expertise in implementing and managing Learning Management Systems (LMS).
• Strong curriculum development and instructional design skills, including experience with
• e-learning tools and content creation.
• Exceptional communication, project management, and problem-solving abilities.
• Comfort working in a small, fast-paced, hands-on team environment.

Preferred Experience

• Knowledge of the beauty, wellness, or medical spa industry.
• Experience training customer-facing teams and service providers.
• Certifications in L&D, such as CPTD or ATD, are a plus.

Learning and Development Strategy

• Develop and lead a comprehensive Learning and Development strategy tailored to SEV Laser’s unique business goals and fast-growing structure.
• Establish a scalable framework for training programs across the company, with a focus on customer-facing roles (reception and service providers) and corporate teams.
• Act as a trusted advisor to leadership on workforce development and training priorities.
• Learning Management System (LMS) Implementation
• Select, implement, and manage a Learning Management System (LMS) to centralize and streamline training efforts.
• Ensure the LMS meets the needs of a diverse workforce, offering intuitive access and functionality for all teams.

Curriculum Development and Instructional Design

• Develop engaging, practical, and effective training curriculums for receptionists and service providers, emphasizing customer service, technical skills, sales and operational excellence.
• Design and deliver instructional materials, including e-learning modules, workshops, training manuals, and other learning resources.
• Leverage adult learning principles and innovative methodologies to ensure programs are engaging and impactful.

Program Delivery and Oversight

• Lead hands-on training sessions and workshops to ensure employees receive personalized, high-quality learning experiences.
• Develop a team of in-house trainers including District Managers and Office Managers to shepherd learning experiences.
• Monitor and evaluate program effectiveness using key performance indicators, feedback, and ROI metrics, continuously improving content and delivery.
• Serve as an advocate for employee growth and development, fostering a culture of learning at all levels.

Leadership and Collaboration

• Partner closely with leadership, operations, and HR to identify training gaps and implement tailored solutions.
• Act as a mentor and coach to employees and managers, providing guidance on professional growth and skill development.
• Collaborate with a small, cross-functional team to ensure alignment