Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Director of Learning & Development at Saadiyat Rotana Resort & Villas
Sharjah, Abu Dhabi, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

18 Dec, 26

Salary

220000.0

Posted On

19 Sep, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

HR Technology & Services

Description

We are seeking an exceptional Director of Learning & Development to redefine how people learn, grow and perform in a luxury hospitality environment.

This is not a traditional training role.

We are looking for a creative culture-builder, strategic thinker and experience designer who understands that learning is more than classrooms and compliance. You will be responsible for shaping a high-performance, people-centric culture while elevating service excellence to luxury standards.

The ideal candidate combines a passion for people development with a strong commercial mindset, using data, innovation and engaging learning experiences to drive measurable business outcomes.

If you are energetic, unconventional, fun, inspiring and capable of turning learning into a competitive advantage, we would love to hear from you.

Learning Strategy & Business Impact

  • Develop and execute a comprehensive Learning & Development strategy aligned with business objectives, guest experience goals, and employer branding initiatives.
  • Leverage learning analytics, operational KPIs, engagement metrics, guest satisfaction scores and brand standards to identify capability gaps and performance opportunities.
  • Establish clear ROI measures for development initiatives and communicate business impact to senior leadership.

Culture & Engagement

  • Act as a champion of organizational culture, values and colleague experience.
  • Design innovative initiatives that strengthen engagement, inclusivity, belonging, recognition and wellbeing.
  • Lead culture transformation programs that create meaningful and memorable colleague experiences.
  • Foster a learning culture where curiosity, continuous improvement and innovation thrive.

Service Excellence & Luxury Standards

  • Lead the property's journey toward Forbes Travel Guide excellence.
  • Design, implement and continuously enhance luxury service training programs.
  • Conduct service observations, coaching sessions, guest journey reviews and culture audits.
  • Partner closely with operational leaders to elevate service delivery and emotional intelligence across all departments.

Leadership Development

  • Create and deliver development pathways for leaders at all levels.
  • Drive succession planning, talent acceleration, mentoring, coaching and career growth initiatives.
  • Build internal talent pipelines and support future leadership readiness.

Innovation & Learning Experience Design

  • Move beyond traditional classroom training by introducing:
    • Micro-learning
    • Gamification
    • Interactive workshops
    • Digital learning platforms
    • Experiential learning
    • Peer-to-peer learning
    • AI-assisted learning solutions

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

We are seeking an exceptional Director of Learning & Development to redefine how people learn, grow and perform in a luxury hospitality environment.

This is not a traditional training role.

We are looking for a creative culture-builder, strategic thinker and experience designer who understands that learning is more than classrooms and compliance. You will be responsible for shaping a high-performance, people-centric culture while elevating service excellence to luxury standards.

The ideal candidate combines a passion for people development with a strong commercial mindset, using data, innovation and engaging learning experiences to drive measurable business outcomes.

If you are energetic, unconventional, fun, inspiring and capable of turning learning into a competitive advantage, we would love to hear from you.

Learning Strategy & Business Impact

  • Develop and execute a comprehensive Learning & Development strategy aligned with business objectives, guest experience goals, and employer branding initiatives.
  • Leverage learning analytics, operational KPIs, engagement metrics, guest satisfaction scores and brand standards to identify capability gaps and performance opportunities.
  • Establish clear ROI measures for development initiatives and communicate business impact to senior leadership.

Culture & Engagement

  • Act as a champion of organizational culture, values and colleague experience.
  • Design innovative initiatives that strengthen engagement, inclusivity, belonging, recognition and wellbeing.
  • Lead culture transformation programs that create meaningful and memorable colleague experiences.
  • Foster a learning culture where curiosity, continuous improvement and innovation thrive.

Service Excellence & Luxury Standards

  • Lead the property's journey toward Forbes Travel Guide excellence.
  • Design, implement and continuously enhance luxury service training programs.
  • Conduct service observations, coaching sessions, guest journey reviews and culture audits.
  • Partner closely with operational leaders to elevate service delivery and emotional intelligence across all departments.

Leadership Development

  • Create and deliver development pathways for leaders at all levels.
  • Drive succession planning, talent acceleration, mentoring, coaching and career growth initiatives.
  • Build internal talent pipelines and support future leadership readiness.

Innovation & Learning Experience Design

  • Move beyond traditional classroom training by introducing:
    • Micro-learning
    • Gamification
    • Interactive workshops
    • Digital learning platforms
    • Experiential learning
    • Peer-to-peer learning
    • AI-assisted learning solutions