Description:
The Director of Lodging is primarily responsible for the oversight of day-to-day operations of Guest Services, Reservations, and Property Management (includes housekeeping and amenity services). Duties include, but are not limited to, establishing the overall scope and offerings associated with Rumbling Bald’s Lodging program, developing process and procedures to provide an efficient reservation, check-in/check-out process; resolving member and guest concerns; coaching and counseling associates; staff development; profit & loss management; business sustainment and new business development; and overseeing lodging strategies and standards that make Rumbling Bald an idyllic retreat for outdoor exploration and relaxation.
This is a full-time, exempt position reporting to the Assistant General Manager. Benefits include health insurance, dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with company match.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by the Director of Lodging to successfully perform the essential functions of the role:
• While performing the duties of this position, the Director is regularly required to communicate effectively, both verbally and in writing.
• The role requires frequent movement throughout the property, including standing, walking, bending, and reaching. The Director must be able to occasionally lift or move items weighing up to 25 pounds.
• Must be able to work in a variety of environmental conditions typical of Western North Carolina, including exposure to sunlight, rain, cold, and hot/humid summer weather while overseeing outdoor operations and inspections.
• Driving a motor vehicle is required to travel between locations on or near the property for operational needs. A valid driver’s license is required.

Please refer the Job description for details