Director of Maintenance at Nolan Living

Leawood, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Leadership, Operations Management, Budgeting, Financial Management, Preventative Maintenance, Asset Preservation, Compliance, Safety Management, Risk Management, Vendor Management, Contract Management, Technology Implementation, Team Leadership, Analytical Skills, Problem-Solving, Communication Skills, Organizational Skills

Industry

Real Estate

Description

Description Director of Maintenance Department – Operations Reports to SVP of Operations Portfolio Size: ~7,000 Multifamily Units Position Summary The Director of Maintenance is responsible for the strategic oversight, leadership, and performance of all maintenance operations across a large-scale multifamily portfolio of approximately 7,000 units. This role ensures that communities are safe, well-maintained, compliant, cost-efficient, and aligned with company standards for resident satisfaction and asset preservation. The Director partners closely with Operations, Asset Management, Capital Projects, and Property Management to drive operational excellence and long-term value. Key Responsibilities Strategic Leadership & Operations · Develop, implement, and oversee maintenance strategies, standards, and best practices across the portfolio · Lead and mentor Maintenance Supervisors, and site-level teams · Establish KPIs for maintenance performance, including work order completion, preventative maintenance, turnover readiness, and resident satisfaction · Ensure consistent execution of company policies, procedures, and safety standards Budgeting & Financial Management · Develop and manage annual maintenance and capital budgets across the portfolio · Control expenses through vendor negotiation, inventory management, and labor optimization · Analyze maintenance costs and trends; recommend efficiency improvements · Partner with Asset Management on capital planning and ROI-value add programs Preventative Maintenance & Asset Preservation · Design and enforce preventative maintenance programs to extend asset life and reduce emergency repairs · Oversee unit turns to ensure quality, speed, and cost control · Ensure proper care of major building systems (HVAC, plumbing, electrical, roofing, life safety systems, etc.) Compliance, Safety & Risk Management · Ensure compliance with all local, state, and federal regulations, including Fair Housing, OSHA, EPA, and building codes · Oversee life safety programs (fire systems, inspections, emergency preparedness) · Reduce risk through proactive safety training, audits, and incident response protocols Vendor & Contract Management · Select, negotiate, and manage vendors, contractors, and service providers · Establish preferred vendor programs and service-level expectations · Oversee contract compliance, insurance requirements, and performance evaluations Technology & Systems · Ensure accurate data entry, reporting, and analytics to support decision-making · Evaluate and implement new technologies to improve efficiency and service delivery Requirements Qualifications Required · 8–12+ years of progressive maintenance leadership experience in multifamily housing · Proven experience managing large portfolios (3,000+ units; 7,000+ preferred) · Strong knowledge of building systems, preventative maintenance, and unit turns · Demonstrated ability to lead, scale, and develop high-performing teams · Strong financial acumen with experience managing large operating budgets · Thorough knowledge of safety, compliance, and regulatory requirements Preferred · Bachelor’s degree in Facilities Management, Engineering, Construction Management, or related field · CAMT, CPM, or similar industry certifications · Experience with value-add, renovation, or mixed-use portfolios Skills & Competencies · Strategic thinker with strong execution skills · Exceptional leadership, coaching, and communication abilities · Highly organized with strong analytical and problem-solving skills · Ability to balance resident satisfaction with cost control and asset preservation · Comfortable operating in a fast-paced, growth-oriented environment Physical & Travel Requirements · Ability to travel regularly between communities (50%+ depending on geography) · Ability to walk properties, climb stairs, and inspect mechanical areas as needed #CORP

Responsibilities

The Director of Maintenance oversees maintenance operations for a multifamily portfolio, ensuring safety, compliance, and resident satisfaction. This role involves strategic leadership, budgeting, and vendor management to drive operational excellence.