Director of Marketing and Communications at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Brand Management, Public Relations, Marketing Strategy, Crisis Communications, Stakeholder Management, Media Relations, Creative Direction, Budget Management, Digital Marketing, Market Analysis, Event Activation, Reputation Management

Industry

Hospitality

Description

Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club. Job Description Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: Manage all activity within the marketing and public relations department, ensuring all brand standards are followed. Serve as the hotel’s primary brand ambassador, ensuring that brand guidelines are followed. Develop the hotel’s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure. This includes but is not limited to the following: Hotel photography Creative direction for advertisements PR pitch calendars and tactical activities Development and dissemination of media releases/minimum 2 per month Guest and sales collateral pieces Build brand partnerships and generate consumer event activations at the property level. Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on. Plan and oversee the hotel’s advertising and promotional activities, including print, electronic, radio, social and direct mail. Develop promotional materials, which including printed collaterals Provide key messaging support for media interviews and for reputation management issues i.e. crisis communications. Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate. Update and regularly review all hotels’ restaurant and spa listings in both print and electronic media. Work with digital marketing to develop compelling consumer and media content. Qualifications Minimum 5-8 years of progressive experience in marketing and communications, ideally within luxury hospitality environments at Director of MArketing and Communicatoin level. Excellent written and verbal communication skills in English Demonstrated capability to manage multiple concurrent projects with meticulous attention to detail Strong leadership credentials with proven ability to inspire teams and manage stakeholder relationships across multiple properties Ability to remain composed and perform effectively under pressure in dynamic, fast-paced settings Bachelor's degree or equivalent professional qualification In-depth knowledge of the UAE media landscape and established media relationships (preferred) Background working with marketing and PR agencies (preferred) Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Lead the marketing and public relations department to ensure brand standards are maintained and profit growth is achieved. Develop communication strategies, manage media relations, and oversee advertising campaigns across multiple hotel departments.