JOB SUMMARY AND QUALIFICATIONS

Seeking a Director of Clinical Operations, at Methodist Hospital | Landmark, who is responsible to the Chief Nursing Officer for the management of the areas/units in the department under his/her direction. This includes responsibility for the organization, coordination and direction of patient care services for patients admitted to this area and for participation in activities designed to increase patient census and control costs in these areas. She/he works cooperatively with administrators, physicians, staff, other directors, and all customers of the Methodist Healthcare System to provide services that consistently meet and exceed customer expectations.
Essential Job Functions:
1. *Responsible for the oversight and supervision of all processes in accordance with recognized and accepted internal (e.g. unit, department, and hospital) and external (e.g. JCAHO, Medicare, OSHA) standards in order to facilitate optimum care and health education for patients and appropriate utilization of resources which support daily operation in his/her area.
2. The following activities are unique to this position:
a) Represents the MHS facility and interfaces with other facility Directors, MHS leadership, medical staff and the community.
b) Identifies and guides human and material resource needs and activities in his/her area.
c) Provides oversight and analysis of the annual budget and assists the CNO with the development of strategic and business plans.
d) Monitors variance/occurrence reporting of financial and clinical performance data in his/her areas.
3. Works cooperatively with the Nurse Administrators/Nurse Managers to communicate daily issues of concern and maintain adequate staffing and processes to optimize patient throughput.
4. Provides leadership and direction to the Nurse Managers to ensure appropriate staffing in accordance with the organizational goals and objectives. Identifies modifications in staffing based on patient acuity and census.
5. Supervises and directs the Nurse Managers to address patient, visitor, employee and physician incidents/complaints and ensures that timely & appropriate follow up occurs.
6. *Evidences commitment to Total Quality Management and shared governance activities.
a) Focuses on meeting or exceeding customer expectations.
b) Participates in and/or leads Process Improvement Teams, Department Improvement Teams, Task Teams, and/or individual process improvement efforts.

c) Attends hospital, area and unit/departmental TQM educational offerings.WHAT QUALIFICATIONS YOU WILL NEED:

• Graduation from an accredited school of nursing.
• Current registration as a professional nurse, in the State of Texas.
• Bachelor Degree in Nursing preferred, Master Degree highly preferred. Management, human relations, psychology, communication and adult education courses are desirable.
• Appropriate experience may be substituted with the approval of the Chief Nursing Officer of the hospital.
• The Director must have a minimum of 5 years clinical experience.
• Additional clinical experience is desirable.
• A minimum of 5 years administrative and/or supervisory experience is also required.
• 3 years experience with TQM and shared governance activities is desirable.

“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Methodist Hospital Landmark allows Methodist Healthcare to expand its surgery services into a rapidly growing area of San Antonio in the Northwest in a way that’s never been done before.
The facility will provide the most unique and personalized patient and physician healthcare experience in the region. With 54 beds,12 ORs,27 private patient rooms and eight VIP rooms with private nurse stations, Methodist Hospital | Landmark will deliver a true concierge experience. With convenience and access in mind, this hospital will offer a four-story parking garage, an on-site Starbucks, and beautiful aesthetics, creating a space that truly allows patients to heal faster.
Additionally, Methodist Surgery Center | Landmark will be opening in late 2020 as part of the campus to serve the growing outpatient surgery needs in the community. It will be part of a 72,000+ square foot Medical Office Building that will also house a South Texas Radiology Imaging Center (STRIC).
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director of Nursing Operations opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Please refer the Job description for details