Director of Operations at Bankside Hotel
Southwark SE1, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Jun, 25

Salary

75000.0

Posted On

12 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

At Bankside, we sincerely believe that the key to any successful brand is the people behind it. Our people bring about the magic and make everything real. If we ensure our people are happy, developed and engaged, they will make sure our guests feel that too, and we consider this feeling, ‘Belonging’.
When your join Bankside you also become part of a bigger family, the Cycas Family. Cycas Hospitality, looks for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

BELONG

  • Show love towards our guests and your team! We are looking for someone who understands their individual value within Bankside and who wants to be part of the development of the local area as well as the hotel.
  • Show passion towards internal product knowledge, our local area and continuously develop this knowledge.
Responsibilities
  • To oversee the operational management of the hotel, including rooms division, restaurant and bar outlets, and maintenance of the hotel under their responsibility.
  • Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures, and skills development.
  • Assist in managing day to day hotel operations by maximising financial returns, driving our people first culture, whilst creating and maintaining a unique guest experience.
  • Execute brand standards and all operational initiatives of the Marriott brand, with a keen focus on health and safety, compliance and through developing a strong team culture, promote awareness of the hotel and brand in the local community.
  • Directly involved with the day to day running of the Food & Beverage concepts to include full-service restaurant (Art|Yard) and terrace bar service. Overseeing all meetings and events operations from working alongside meetings team from enquiry stage through to delivery of event.
  • To support with initiative and commitment the overall objectives of the business in terms of both revenues, costs, and teamwork – developing your personal competency levels.
  • Be the guarantor of the guest satisfaction, positioning themselves as a benchmark for quality.
  • Your role will report to the General Manager and will be required to deputise in their absence.
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