Director of Operations at Cobalt Search
Montréal, QC, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

175000.0

Posted On

15 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

WANT TO BE THE DRIVING FORCE OF A COMPANY’S NEXT 10X GROWTH?

We’re hiring a Director of Operations for a fast-scaling payment solutions organization with bold ambitions- aiming to 5X in two years and 10X within five. This is your chance to lead the systems, processes, and teams that will make it happen, while directly improving retention, raising NPS, and boosting employee satisfaction.
This is a rare opportunity to step into a senior leadership role where operational mastery meets visionary growth, and where your ability to build scalable systems will define the future of the company.

Responsibilities
  • Map operations and design scalable systems and processes
  • Develop SOPs and define KPIs to drive accountability and performance
  • Build BI capabilities, dashboards, and actionable reporting
  • Oversee customer service, IT infrastructure, and internal systems for efficiency and security
  • Lead process and headcount planning to support rapid growth
  • Drive measurable improvements in retention, NPS, and employee satisfaction
Loading...