Director of Operations Exterior Cleaning Services at Rolling Suds Alexandria-Arlington

, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

95000.0

Posted On

19 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Multi-Location Operations, Quality & Safety Systems, Equipment & Fleet Management, Customer Operations, Financial Performance, Growth Execution, Field Service Operations, Systems Builder, People Leader, Calm Under Pressure, Business-Minded, Growth-Oriented

Industry

Description

Benefits: 401(k) Bonus based on performance Competitive salary About the Opportunity Rolling Suds is a profitable, growing exterior cleaning company serving high-value clients across Northern Virginia. After a strong 2025, we're expanding into premium Maryland territories (Potomac, Bethesda, Chevy Chase) and need an experienced operator to manage and scale both markets. This isn't a corporate ops job managing a building full of people. This is a hands-on, field service leadership role managing crews who go to customer sites daily - commercial properties, military bases, residential communities. You'll build systems, train teams, ensure quality, handle logistics, and solve problems in real-time. The owner is primarily focused on sales and growth. You'll run everything else. What You'll Own Team Leadership - Hire, train, and manage ~ 20 field technicians across two states; build a culture of safety, quality, and accountability Multi-Location Operations - Coordinate scheduling, routing, and resource allocation between VA and MD markets Quality & Safety Systems - Create and enforce SOPs for commercial and residential services; maintain regulatory compliance Equipment & Fleet Management - Oversee maintenance, repairs, inventory for pressure washing equipment and vehicles Customer Operations - Handle escalations, ensure job quality, manage key commercial accounts alongside sales team Financial Performance - Control labor costs, improve job efficiency, protect gross margins while scaling operations Growth Execution - Help scale operations across two states while maintaining profitability What Success Looks Like in Year 1 VA operation maintains strong performance with 70%+ gross margins Maryland operation successfully launched and growing Field crews operating efficiently with clear systems, minimal owner involvement Demonstrable impact on operational efficiency and profitability Compensation & Upside Base Salary: $90,000-$95,000 Performance-Based Phantom Equity - Earn 5-10% of company net profits based on hitting growth and profitability targets Potential total compensation well into six figures with strong performance Opportunity to build real equity in a profitable, scaling business Who You Are ✓ Field Service Operator - You've managed mobile crews who deliver services at customer locations (not warehouse/facility operations) ✓ Systems Builder - You create SOPs, training programs, and processes that work without you hovering ✓ People Leader - You genuinely enjoy coaching teams, managing performance, and handling the people side of operations ✓ Calm Under Pressure - Equipment breaks, crews call out, customers complain - you handle it without drama ✓ Business-Minded - You understand P&L, margins, efficiency - you're not just a task manager ✓ Growth-Oriented - You're excited to scale something, not just maintain status quo Ideal Background 5+ years managing field service operations (commercial cleaning, restoration, HVAC, facilities services, franchise operations) Experience scaling service businesses or managing multi-location operations Direct P&L responsibility or GM-level accountability Strong people management skills with diverse, hourly workforce Valid driver's license; will travel between VA and MD locations Military NCO or officer background with decentralized operations experience is a plus Not the Right Fit If You: Need a corporate environment with layers of management Prefer facility/warehouse operations over field service Want to be told exactly what to do vs. building systems independently Can't make decisions without constant approval About Rolling Suds We're a commercial-focused exterior cleaning operation serving property managers, military installations, and high-end residential clients. We've built a reputation for quality, safety, and reliability. The business is profitable, proven, and positioned for aggressive growth. Location & Travel Primary operations: Alexandria/Arlington, VA and Potomac/Bethesda/Chevy Chase, MD Regular travel between locations required Home-based with field presence; no daily office commute To Apply Send resume and a brief note explaining: Your experience managing field service operations A specific example of a system or process you built that improved operations Why scaling a service business excites you We're looking for someone who wants to build something, not just manage it.

Responsibilities

The Director of Operations will manage and scale operations across Virginia and Maryland, overseeing team leadership, quality and safety systems, and financial performance. This role involves hands-on leadership in the field, ensuring operational efficiency and customer satisfaction.