EDUCATION, QUALIFICATIONS, AND EXPERIENCE:

• Master’s degree in Healthcare Administration, Public Health, Business Administration, or a related field preferred; equivalent combination of education and experience acceptable.
• Minimum 7 years of progressive leadership experience in healthcare operations, preferably in an FQHC or community health setting; 3 years of which must be in a Director of Operations
• Proven track record in clinic or multi-site management, staff development, and regulatory compliance.
• Deep understanding of HRSA guidelines and FQHC operational requirements.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication skills, both verbal and written, with the ability to engage effectively at all levels.
• Proficiency in EMR/EHR systems and healthcare analytics tools.
• Demonstrated ability to work effectively in a fast-paced, multi-disciplinary environment.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws

OTHER DUTIES

• Serve as a liaison between clinic operations and all other departments to ensure smooth communication and problem resolution.
• Perform other duties and special projects as assigned by the COO or executive leadership.