Director of Operations-Granite at Altisource

Madison, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

110000.0

Posted On

14 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Policy, Underwriting, Risk Management, Operational Leadership, Compliance, Client Management, Team Development, Analytical Skills, Communication Skills, Loan Program Development, Construction Lending, Renovation Lending, Regulatory Guidelines, Training, Documentation, Project Feasibility

Industry

Real Estate

Description

Company Description Director of Operations- Granite Join a dynamic organization at the forefront of construction and mortgage lending innovation. We deliver exceptional client outcomes through strategic leadership, operational excellence, and rigorous risk management. Role Summary The Director of Credit Policy and Mortgage Underwriting Operations is responsible for client management, leading and optimizing credit policy development, underwriting operations, and risk management across construction and renovation lending programs. This role bridges ops delivery, credit risk, underwriting, and program design, ensuring compliance with investor, GSE, and government standards (Fannie Mae, Freddie Mac, FHA, VA, USDA, GNMA). Job Description WHAT YOU'LL DO: Key Responsibilities Operational Leadership Design and implement scalable processes for pre-close reviews, draw management, and funds disbursement. Lead cross-functional teams to ensure timely and compliant loan closings. Develop and maintain SOPs for underwriting, risk assessment, and post-close monitoring. Oversee risk evaluation protocols for construction and renovation loans, including borrower vetting, project feasibility, and collateral analysis. Ensure compliance with internal policies and external regulations. Collaborate with legal and compliance teams to manage operational risk exposure. Credit Policy Development Draft and implement construction and renovation loan credit policies in alignment with agency and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, GNMA). Develop loan-level underwriting criteria, including borrower eligibility, builder acceptance, collateral requirements, and fund control standards. Translate regulatory and investor requirements into practical operational guidelines. Review and refine risk matrices, appraisal criteria, and budget feasibility methodologies. Provide training and documentation support to lender credit and underwriting teams. Client & Stakeholder Engagement Serve as a senior point of contact for clients during onboarding and throughout the loan lifecycle. Represent the company at industry events and client meetings. Build and mentor a team capable of client-facing interactions and operational excellence. Team Development Recruit, train, and manage a high-performing operations team. Foster a culture of accountability, urgency, and continuous improvement. Identify and develop future leaders within the operations function. Qualifications THE SKILLS AND EXPERIENCE YOU BRING: 7+ years of experience in credit policy, underwriting, or credit risk management (construction or renovation lending strongly preferred). Proven leadership experience in a high-volume lending environment (e.g., private money lenders). Deep knowledge of agency and government credit guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA). Strong background in loan program development, credit documentation, and risk assessment frameworks. Ability to interpret investor guidelines, create credit matrices, and write clear, actionable credit standards. Exceptional analytical, writing, and communication skills. Experience with both residential and commercial (multi-unit) lending preferred. Comfort interacting directly with lender executives, compliance teams, and underwriters. Background in Finance, Business Administration, or related field (advanced credentials preferred). Proficiency in MS Office (Excel, Word, PowerPoint); Encompass or LOS familiarity a plus. Additional Information THE PERKS OF WORKING AT ALTISOURCE Prosperity: Competitive base salaries at $110,000 and up with variable incentive plans. We pay for success! 401k plans with company matching – we want to empower you to further your career, and prepare for retirement! Good Health: Comprehensive Medical, Dental, and Vision insurance plans Tax-free Flexible Spending Account Life insurance, short-term, and long-term disability Wellness/EAP Programs ...And Happiness! Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year! Paid Parental Leave Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background. We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.

Responsibilities

The Director of Operations is responsible for client management, leading credit policy development, underwriting operations, and risk management across lending programs. This role ensures compliance with investor and government standards while optimizing operational processes.