Director of Operations at ICAT LOGISTICS INC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

180000.0

Posted On

28 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Performance, Secure Logistics, Cash Processing, Banknote Handling, Federal Reserve Compliance, CIT Oversight, Third Party Management, Risk Mitigation, Leadership, KPI Management, Regulatory Compliance, Security Standards, Cross Border Teams, Variance Management, Logistics Operations, Audits

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description Director of Operations – High-Value & Secure Logistics Who We Are ICAT is a leading global logistics solutions provider built on innovation, collaboration, and a commitment to excellence. Through our fully integrated international network, we support clients facing high-stakes supply chain challenges, executing complex shipments with precision and accountability. As part of the ICAT network, AVA Global Logistics represents our specialized division focused on secure, high-value asset transportation, including banknotes, refined and unrefined precious metals, and other valuable commodities. To support AVA’s expansion into additional high-value sectors and further strengthen ICAT’s capabilities, we are looking for top-tier talent to join our growing team. The Opportunity We are hiring a Director Operations Americas to lead regional secure logistics operations, with significant oversight of cash processing and banknote operations. This is a senior leadership role responsible for operational performance, Federal Reserve compliance, CIT oversight, and third-party cash processing governance across the Americas. The role includes hands-on leadership in daily cash processing activities in the New York and New Jersey market. What You’ll Be Responsible For • Drive multi country operational performance across secure logistics environments • Own KPIs across service, cost, quality, and safety • Align operational capacity with commercial growth and client commitments • Oversee third party cash processing providers and CIT partners • Ensure full compliance with U.S. Federal Reserve deposit standards and documentation requirements • Lead end to end banknote handling including vaulting, reconciliation, shipment integrity, and deposit execution • Govern counterfeit detection, discrepancy resolution, balancing controls, and variance management • Track shortage and overage rates, deposit timeliness, and operational risk indicators • Enforce high security standards across all operations • Maintain regulatory compliance in high value and high risk logistics environments • Strengthen operational controls, audits, and risk mitigation processes • Lead and develop regional operations teams • Build accountability, ownership, and performance culture • Drive succession planning and leadership capability What We’re Looking For • 10+ years leading regional or multi country operations in secure logistics, cash processing, or high value environments • Direct experience in cash processing, banknote logistics, or CIT operations • Strong knowledge of Federal Reserve compliance and regulatory frameworks • Proven success managing third party providers in secure environments • Experience leading cross border teams • Bachelor’s degree in Business, Logistics, Operations Management, or related field • Fluent English. Additional languages are a plus Why Join Us? Be part of a globally respected valuables logistics organization Operate in a role with real strategic influence Work across international markets and high-profile clients Shape and elevate security standards across an entire region Join a culture that values professionalism, precision, and proactive risk management Salary Range: $150,000 - $180,000 Travel Requirement: Yes, up to 25% Some travel required (by air and car) to support multi-site national operations.

Responsibilities

This senior leadership role is responsible for driving multi-country operational performance across secure logistics environments, owning KPIs related to service, cost, quality, and safety across the Americas. Key duties include overseeing third-party cash processing providers, ensuring Federal Reserve compliance, and leading end-to-end banknote handling activities.