Director of Operations at MRA Recruiting Services

Saint Cloud, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

145000.0

Posted On

28 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Operational Execution, Financial Management, Regulatory Compliance, Workforce Planning, Human Resources Strategy, Performance Management, Process Improvement, Data-Driven Decision Making, Patient Experience Management, Leadership Development, EMR Oversight, Cross-functional Team Leadership, Budgeting, Healthcare Administration, Succession Planning

Industry

Human Resources Services

Description

Position: Director of Operations Location: St. Cloud, MN Organization: St. Cloud, Ear Nose & Throat Clinic Executive Leadership Opportunity in a Physician-Owned Practice St. Cloud Ear, Nose & Throat Clinic is seeking an experienced Director of Operations to join our Executive Team. This is a highly visible executive leadership role serving as a strategic partner to the President and Board of Directors. The Director of Operations is responsible for translating organizational strategy into operational execution across clinical and business functions while ensuring financial sustainability, regulatory compliance, workforce effectiveness, and exceptional patient and employee experience. This role offers significant autonomy, broad organizational influence, and the opportunity to help shape the long-term direction of a respected physician-owned specialty practice. Our Culture At St. Cloud ENT, we are a close-knit, physician-owned organization built on trust, respect, accountability, and service. We operate like a family while maintaining high standards of professionalism and performance. We are seeking a leader who embraces our core values, builds strong relationships, and fosters collaboration across all levels of the organization. Key Responsibilities Partner with the President and Board of Directors to execute strategic initiatives and support long-term organizational growth Provide executive oversight of clinic operations, financial performance, compliance, facilities, and organizational effectiveness Lead and develop department managers, fostering accountability, professional growth, leadership development, and succession planning Oversee human resources strategy including recruitment, retention, employee relations, workforce planning, performance management, employee engagement, and leadership development Provide oversight of Electronic Medical Records and security systems, ensuring they effectively support operational and clinical goals Drive process improvement initiatives, monitor key performance indicators, and utilize data to support informed decision-making Collaborate closely with physicians and leadership to enhance patient experience, operational efficiency, and quality outcomes Build trusted relationships throughout the organization while promoting a positive and collaborative workplace culture Qualifications Bachelor's degree in Business, Healthcare Administration, Nursing, Operations Management, or a related field preferred Candidates with an Associate Degree or BSN and substantial healthcare operations leadership experience are encouraged to apply. Equivalent combinations of education and progressively responsible leadership experience will be considered Minimum of 7 years of operations leadership experience, including supervisory or multi-department oversight Demonstrated experience leading managers and cross-functional teams Strong financial, operational, HR, and strategic leadership capabilities Healthcare or physician practice experience strongly preferred Proficient in leveraging business and healthcare technology systems (including EMR and reporting tools) to support operational leadership and data-driven decision-making Certification Requirement: Certification in Otolaryngology Practice Management (COPM) is preferred. Candidates without certification must obtain it within two years of hire (support provided) Compensation & Benefits $125,000 – $145,000 annual salary Medical Insurance Dental Insurance 401(k) Retirement Plan Paid Time Off (PTO) Professional development and certification support This is an opportunity for a trusted executive leader to have meaningful impact on organizational performance, culture, and long-term growth in a physician-led practice. St. Cloud Ear, Nose & Throat Clinic is committed to diversity and inclusion and is an EEO/AA employer. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Responsibilities

The Director of Operations translates organizational strategy into operational execution across clinical and business functions. This includes overseeing financial performance, human resources, and clinic operations while partnering with the President and Board of Directors.