Job Title: Director of Operations
Location: Vaughan, ON, Canada
Salary Range: $115,000-$145,000 - Competitive, commensurate with experience

• Oversee daily operations across fleet, warehouse, and 3PL logistics functions to ensure efficiency, safety, and profitability
• Lead, mentor, and manage operations teams including dispatch, drivers, and logistics staff
• Develop and execute operational strategies aligned with organizational goals and customer expectations
• Monitor KPIs (on-time delivery, asset utilization, cost per mile, dwell time) and drive continuous improvement
• Optimize fleet scheduling and utilization while ensuring compliance with safety and regulatory requirements
• Manage vendor and carrier relationships, including negotiation of service-level agreements
• Implement and leverage logistics technologies (TMS/WMS) to increase efficiency and reporting accuracy
• Oversee budgets and P&L accountability, ensuring cost control and profitability
• Build and maintain strong customer relationships to ensure retention and service excellence
• Lead process improvement and risk management initiatives to reduce costs and enhance service deliver